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“Very modern and fresh hotel” 4 of 5 stars
Review of Home2 Suites by Hilton Salt Lake City / West Valley City

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Home2 Suites by Hilton Salt Lake City / West Valley City
2.5 of 5 Hotel   |   4028 Parkway Boulevard, West Valley City, UT 84120   |  
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Ranked #1 of 11 Hotels in West Valley City
GreenLeadersBronze level
Sugar Land, TX
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
“Very modern and fresh hotel”
4 of 5 stars Reviewed November 19, 2012

The lobby is very modern with the breakfast bar on the right as you enter. The hotel registration was easy and the staff was very friendly. The rooms are very large with a mini-kitchen and living area. The hotel is affordable yet provides enough room that you feel that you are not in an ordinary hotel room. My only drawback on this particular location is that it is now walking distance to anything. I prefer to stay in downtown Salt Lake City as the hotels there are near many restaurants. But I stayed at the Home2 Suites because there was a convention in town and everything else was booked. If you have business near West Valley City, Utah, this is an excellent hotel choice.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, November 29, 2012
Dear TexasLSUFan,

Thank you for telling us about your stay with us. We appreciate all of your comments regarding your stay. We will pass your comments on to our staff. Thank you for staying with us. We are so glad that we could accommodate your business trip. We really appreciate all of our business travelers. Thank you so much for your time. We hope you will consider us again in the future.


Sincerely,
Home2Suites Salt Lake City/West Vallley City
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199 reviews from our community

Traveler rating
    150
    36
    9
    2
    2
See reviews for
56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
San Diego, California
Top Contributor
64 reviews 64 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 15, 2012 via mobile

Nice, large and spacious suites however the room cleaner never replaced the paper towels which stayed empty for 2 of my 3 days. The snack shop ran out of certain beverages often, not a lot of exercise equipment so try to get there early or late in the evening and breakfast fruit had a vinegar taste to it verses a fresh taste which cantaloupe and honeydew melons normally have. Not a lot of delivery options for dinner so make sure you have a rental car because I didn't and unfortunately all that delivers is pizza.

Stayed October 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, November 29, 2012
Dear Whytraveldotcom,

Thank you for telling us about your stay with us. We value all guest feedback. Thank you for bringing your concerns to our attention. We are sorry for any inconvenience that you were caused. We strive as hotel to provide a clean, safe, and comfortable place to stay. We will pass your comments on to our staff. Guest feedback allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Home2Suites Salt Lake City/ West Valley City
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Pinedale, Wyoming
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 15, 2012

I do a fair bit of traveling for work, but not extensive. And I've gotten used to a certain type of hotel and amenities that serve a lot of small business travelers. I chose the Home2 Suites for a personal weekend trip because of the price and, quite honestly, the pictures on their website. To be honest, I was blown away by the value I received for the price. Granted this was a newer hotel, but the rooms and hotel amenities are the best combination I think I've ever experienced. Clean, highly functional, sleek modern design, a suite at an unbelievable price, and great service. This will be my first choice for a hotel for business and casual weekend travel. Hilton...you've hit a home run with this concept.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, October 26, 2012
Dear Guest,

Thank you for providing us this review about the hotel. We hope you enjoyed your stay in the area. Thank you for all of your feedback about the hotel. We take it very seriously. We strive as hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for staying with us. We hope that you will choose us again in the future for all your personal and business needs.

Sincerely,
Home2Suites West Valley
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Houston
Top Contributor
72 reviews 72 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 7, 2012

We picked this place because it was near the airport for our early morning flight. We think because it was a weekend (and this caters to businessmen in a business park) the rate was AMAZING. The room, with a full kitchen, huge. Very nice and clean. Modern style but effecient (wish I could stay here on business trips) with features like auto blinds on teh windows that close COMPLETLY. Breakfast is straight forward and nice for the price.

Room Tip: Perhaps because it was a slow weekend they offered us an accessible room. TAKE IT! Very spacious a...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, September 19, 2012
Dear Houston_Eriol,

Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We appreciate all guest feedback. We are so glad that you stayed with us. We hope that you will stay with us again in the future. Thank you so much for your time.

Sincerely,
Home2Suites West Valley
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Santa Barbara, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2012

I wish TripAdvisor and other travel sites would rank hotels on the basis of how new they are. This one is quite new, and I highly recommend it. The rooms are clean and comfortable, the workout room is excellent and the staff is extremely friendly and helpful. It is also easy to find from the airport, which is great for business travelers visiting the many companies in West Valley City. If I have any complaint at all, it would be the breakfast -- it is free but could use healthier options.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, July 20, 2012
Dear SB_Sunset,

Thank you for telling us about your stay with us. We appreciate all of your comments. We will pass these great comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you for your suggestion about the breakfast service. We are always looking for better ways to make our breakfast service better. Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Home2Suites West Valley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haymarket, Virginia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 8, 2012 via mobile

This place is perfect in every way as it provides friendly employees, plenty of supplies in the room, free breakfast, very clean and fresh odors. Safe, quiet, and convenient location. Well worth the price as it provides plenty of storage, two tvs in each room, and computers for free guest use along with free wifi.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, July 20, 2012
Dear GottagoGottago,


Thank you for telling us about your stay with us. We appreciate all of your comments. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We appreciate all your comments. We will pass all the comments on to the staff. They always appreciate hearing when they are doing a good job. Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Home2Suites West Valley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 20, 2012

I've had the pleasure of staying here a few times already. This is a great hotel. However, there are no restaurants or stores within walking distance.

I stayed in the Queen studio room during all my stays. The room consists of a kitchen area that is stocked with plates, knives, forks and other items. Full size fridge, large microwave/convection oven, dishwasher, toaster and of course a coffee maker. There is a desk/work area and a sitting area with couch and large ottoman. Couch can fold out to a bed. The bedroom area can be separated with a privacy curtain/screen.

The queen studio came with a shower only - no tub. It's a nice, large shower but the water pressure was a little low. Same with the toilet, low pressure.

It's a comfortable room but I will say the walls are rather thin. In fact if you are placed on the first floor, request a higher floor room. During one stay I was on the first floor, far away from the front desk and could still CLEARLY hear everything in the lobby area.

The card keys can be a little tricky at first. You won't insert the card into your door lock, you will hold the back of the card in front of the "eye". It might take a couple of tries.

They serve a continental breakfast in the morning. Oatmeal with various toppings, hard boiled eggs, yogurt, bread for toast, coffee, juice. They also have a breakfast sandwich you can heat up.

There is a well equipped gym that also contains a laundry room. It cost about $.50 to wash and about the same to get the dryer going. Everything in the gym/laundry area is brand new. There is also a indoor pool and hot tub.

In the front lobby there is a business area with a couple of computers and a printer. I didn't try to wireless in the rooms but I did note that the lobby computers were usually always available.

This is a really nice hotel in a quiet area. You are close a mall and other retail options - but they are a close drive. Nothing is within walking distance. The hotel is located in an area of offices - so at night things get nice and quiet.

Room Tip: First floor rooms can be loud due to lobby noise.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Home2 Suites by Hilton Salt Lake City / West Valley City, responded to this review, July 12, 2012
Dear TripZee,
Thank you for telling us about your recent stay. We appreciate your feedback about the hotel. We appreciate all guest feedback, because it allows us to make the necessary changes to our hotel to make it better. We are so glad that you stayed with us. Thank you for all of your thoughts and concerns.
Sincerely,
Home2 Suites by Hilton Salt Lake City / West Valley City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Home2 Suites by Hilton Salt Lake City / West Valley City

Address: 4028 Parkway Boulevard, West Valley City, UT 84120
Phone Number:
Location: United States > Utah > Wasatch Range > West Valley City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Valley City
#1 Family Hotel in West Valley City
#2 Business Hotel in West Valley City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Home2 Suites by Hilton Salt Lake City / West Valley City 2.5*
Number of rooms: 79
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Home2 Suites By Hilton Salt Lake City / West Valley City Utah

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