This new hotel has stylish, truly functional spaces.
Two wide screen televisions in the double bed rooms
Kitchen area has deep sink, good sized refrigerator, eco-friendly shopping bag
The room colors are relaxing shades of grey, brown and cream
The bathroom features Neutrogena products, including a shower dispenser of Neutrogena Rainbath
Truly useful desk space with an ergonomic chair
Friendly and helpful desk staff
Free wireless Internet access
Mac and PCs provided in business work area
Housekeeping - None of the housekeeping staff have ever worked in the hotel industry before and it shows. The housekeeping was inconsistent. When I arrived, my room looked tidy, but there were greasy hand prints all over the cabinet doors in the kitchen area. The glass shelves in the refrigerator had not been wiped out, something had spilled and pooled on several shelves. The dishes had not been replaced on the shelves, they were still sitting in the dishwasher. (At least they were clean.)
When housekeeping was sent up to take care of the mess the housekeeper's attitude left a lot to be desired. She was not apologetic, did a poor job, (I had to point out areas she missed twice), and she failed to put the dishes away.
During my week long stay I never knew from day to day what my room would look like when I arrived. Some days it looked great, others the dishes were again forgotten, trash collection was forgotten, the bed was made up differently, remotes and chairs were put in different places making them hard to find. I passed the same bits of trash in the parking lot everyday for a week.
The phone in my room did not work.
One of the TVs in the room got poor reception.
The air conditioner is very loud and has a very strong fan.
The business area is in the lobby with the monitors facing an open seating area, no privacy.
Smoking is allowed in the communal outdoor patio area.
I wanted to love this place. It is near a work destination, but poor housekeeping is a deal breaker for me.
Try to a room with a view of the snow capped mountains.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.