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“WORST HOTEL EVER” 1 of 5 stars
Review of Western Ridge Motel

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Western Ridge Motel
Western Ridge Motel
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Western Ridge Motel
895 East Wendover Boulevard, Wendover, UT 84083   |  
Hotel amenities
Ranked #7 of 7 hotels in Wendover
Roy, Utah
1 review
1 helpful vote 1 helpful vote
“WORST HOTEL EVER”
1 of 5 stars Reviewed July 29, 2013

Once we got to the hotel we noticed a huge spiderweb crack in the screen that was fixed by tape, that should of been our first clue on how horrible this place was. Once we walked in it really smelt bad but that was just the front desk.But after they started talking in a differnt language in front of us which made my wife and i uncomfortable we got our cards keys and walked to our room. Once we opend up the door both beds were not made and their was trash all over the ground so we just closed the door and walked back to the front desk and asked for another room which they gave us. So we walked over to the new door with our card key and the room didnt even have a card key, so we had to walk back to the front desk and get the key instead of the card key. after we got the key we walked back inside and noticed the about 13 inch CRT tv and how small the bed was and how everything smelt, and by this time it was two and we just wanted to go to bed, so i went to the restroom to clean up and thats when i noticed that the tiles were falling off the walls and the bath tub was covered in dust and I was about to walk back and tell them when i saw them near my room and i called them in and i showed him and he said they were renovating so i asked for a refund and luckily we did get one but it was still the worst Hotel Experience i have evr had, we check in at the quality in for twenty bucks more and it was well worth it. IF you HATE someone, recommend this place to them.

Room Tip: Dont Choose one, choose another hotel
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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8 people have reviewed this hotel

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Rating summary
  • Location
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Monte Vista, Colorado
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 27, 2013

My family and I booked this hotel for our halfway point during a drive from Colorado to California. Driving up, the outside didn't look too bad... but as I began to get a closer look was when things got iffy. One of the large windows in the office had a huge crack in it that was fixed with some scotch tape. There was a large overflowing roll-off dumpster sitting right by the staircase in the parking lot. Walking into our room, I was hit with an overwhelming smell of urine (like a kitty litter box). My husband and I were ready to go to bed, so we pulled back the comforter and found dry blood stains along with hair and dirt on the comforter and blanket. We decided to just try to deal with it since it was only for one night but then we discovered a spider in our bed as well as makeup and who knows what else on the pillows. It was at this point that we decided that we'd had enough, so we went down to the office, returned the room keys, and asked for a refund since we had only been there about 45 minutes. We were told that the person running the front desk at the time could not give a refund but the manager would be in the next afternoon and would call us to discuss the situation. When asked what time the manager was going to be in, the front desk clerk said that he would be in at 12 pm.130 pm came and went without a word from the hotel manager so we decided to call him instead. He said that he couldn't give us a refund because we had been there for "three hours" and had taken the blankets off the bed and put a piece of trash in the trash can so the room needed to be paid for. He told us that we shouldn't expect so much from a supposed 1-star hotel even though it is advertised as 2 stars. I think the least you could expect from a 1 star hotel, or any hotel for that matter, is clean bedding! This hotel was absolutely by far one of the most disgusting rooms I have ever seen in my life. Save yourself the trouble and spend the extra few dollars to stay in one of the casinos or major hotel chains!

Room Tip: Just don't stay here at all!!!
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jara, Colorado, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 25, 2013

Refused to refund our money! We checked in and found the bedding to be stained and had hairs in the bed. We checked about 1 1/2 hours after we checked in and they refused to refund our card. We have been fighting through our bank for over a month now to get our money back and the owner keeps lying to our bank. Fortunately he changes his story enough that the bank believes us and not him. I would not recommend this place to my worst enemy!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 22, 2013 via mobile

Worst possible experience one can have at a motel. We checked in and the office window is broken and was put together with tape. The bedding had dried blood and cat hair on it. The place is a total dump. We did not even stay the night just left and tried to get a refund but was told we couldn't get a refund because no manger was on duty and that a maager would not be on duty until noon the next day. Just horrible I highly reccomend the rainbow hotel/casino down the road

  • Stayed June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2013 via mobile

Checked into the room and found dry blood on the blanket along with hairs, dirt, spiders, and a disgusting smell.. customer service is poor and front desk is not professional...checked in and out within 30 minutes!

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Colorado
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 15, 2013

Originally had booked this place threw Priceline for a cheap rate, when we arrived at the hotel it was not what the pictures show at all!! The front window is busted out, fixed with tape. There was furniture out in the parking lot, it honestly looked like the police would raid this location for drug users and paraphernalia. It looks like the worse place in town, and I would rather sleep in my car rather than stay in this location. It would be wise to stay somewhere else rather then stay here!! I can only hope that by writing this review as well as forwarding this information to priceline that this location would be removed from all sites!!

Room Tip: Do not stay here!!
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 25, 2012 via mobile

This place literally had the last rooms available in the town, it is a very old place. And the room has the smell to match.
Although old, I found it to be clean.
And upstairs noise so far is not too loud.
Certinaly not my first choice, but after several hundreds of miles to go, better to stop then to continue to SLC.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Western Ridge Motel

Address: 895 East Wendover Boulevard, Wendover, UT 84083
Location: United States > Utah > Wendover
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 7 hotels in Wendover
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Western Ridge Motel Wendover, Utah

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