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“Basic and Clean” 3 of 5 stars
Review of Resides In Hotel

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Resides In Hotel
2.0 of 5 Hotel   |   1010 N Vernal Ave, Vernal, UT 84078   |  
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Hotel amenities
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10% off room rate
Ranked #9 of 18 Hotels in Vernal
Salt Lake City, Utah
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Basic and Clean”
3 of 5 stars Reviewed 3 days ago NEW

Basic and Clean accommodations. Continental breakfast and coffee not very good, but the price was right so we drove into town to get breakfast with the money we saved. Like the other reviews stated, if you're looking for a clean place to sleep, this is a good value.

  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    57
    14
    11
    4
    7
See reviews for
21
19
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Third or fourth time I have stayed here. Great little family run hotel.
Great rates and large clean rooms. How can someone complain about a clean room in vernal? Great wifi and a continental breakfast. All for half the cost of the hotels on the busy highway. I will be back.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy D, Owner at Resides In Hotel, responded to this review, 2 weeks ago
Thank you for reviewing our hotel. We know that you have a choice in Vernal and that we need to go over and beyond to satisfy your needs to earn your business. We are happy that our little family run hotel has earned your praise.

We will look forward to your return next week.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I read other reviews and wonder if I stayed at the same motel? The lobby entrance smelled like disinfectant and a little sour. My room was Very small, though clean. As I was the only overnight guest, I declined the morning breakfast, but my requested coffee was never made. The desk clerk didn't quite understand how to run my credit card, and after 3 phone calls the overcharge still has not been fixed. I don't understand why this is called "family run" - my credit card states the company is based in Corona, California.

  • Stayed March 2015, traveled solo
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy D, Owner at Resides In Hotel, responded to this review, 2 weeks ago
Thank you for taking the time to review our little hotel. We are disappointed that our clean room (thank you for letting the people know that our rooms are clean) and inexpensive lodging solution in Vernal did not satisfy your needs. At one hundred dollars less per night than the big chain hotels in Vernal we continue to hope that our guests will see the return on their investment by staying with us. We are sorry that you did not.

We are a Utah family run business. We were born and raised within a hundred miles of Vernal Utah and take great pride in being a part of the local Vernal community. The prior owners (up to October 1 2013) were based in California.

As you know that front desk clerk that checked you in was brand new and his inexperience with the credit card process caused the billing error which as you also know was resolved before you left the hotel.

We will look forward to earning your business. Please consider giving us another shot.
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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 3 weeks ago

Great cozy place to stay. We drove into town around 9:00 at night with our two sons and needed a place to stay, so glad we choose this place based on reviews we saw on the internet. Great price and had everything we needed (TV, WIFI, breakfast, cozy & clean room with comfy beds, fridge & microwave). We also loved that it was a mile off the main road and next to a KOA, so was quite and peaceful in the little courtyard in front. We will definitely stay here next time we are in Vernal and will recommend to our friends.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy D, Owner at Resides In Hotel, responded to this review, 3 weeks ago
Thank you for taking the time out of your travels to review our little family owned and operated hotel. We appreciate your kind words and we are happy that you were satisfied with our hotel. We know that we have to do better than the chain hotels on the highway. Please note that we will continue to search for ways to improve our hotel and our customer service.

We will look forward to your return. Thanks for helping us spread the word about our little "home away from home" hotel. We are one of the only hotels in Vernal that is owned and managed by Utah locals. We were born and raised in Utah and we know what it takes to service the visitors to our great state.
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Silverthorne, Colorado
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided to go to Dinosaur at the last minute. We needed a place that would allow dogs. We booked on line with the help of some reviews The hotel seemed a little concerning from the outside. The inside was a pleasant surprise. It was all completely remodeled. The rooms were large and they gave us a big room with a back door that we could take the dogs out.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy D, Owner at Resides In Hotel, responded to this review, 3 weeks ago
What a wonderful surprise to receive your review. Your input is very important to us and we want you to know that we read every review careful for tips and ideas on how to improve our customer service.

We know that we have to be better than the chain hotels. Thank you for letting the people know that we were able to take care of your lodging needs in Vernal. We are the only Pet friendly hotel in Vernal.

Thanks again for visiting us and we will look forward to your return.
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2 reviews
5 of 5 stars Reviewed March 15, 2015 via mobile

Spent two nights in vernal last week at this small family run hotel. Was very impressed with the customer service but the room was the highlight. It was large and quiet with great sheets and towels. Loved the decorations too. Kind of a route 66 theme. Also saved 75 per night. Will come back

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zorillad, Owner at Resides In Hotel, responded to this review, March 25, 2015
Thank you for taking the time to review our little hotel. We know that you have a choice in Vernal and that we need to go the extra mile to earn your business.

We are happy that we satisfied your lodging needs in Vernal Utah. We will look forward to your return trip next month.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

Found myself, needing to make an unscheduled overnight stay. Got a tip from the Chamber of Commerce about this spot and decided to give it a shot. Staff was very friendly, engaging. The rooms were clean and spacious. I really loved the thread count on the sheets ~ unexpected surprise! Reasonable price and I definitely will return, if I'm ever back in the area.

Room Tip: The lower the room # the closer you are to dining area!
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  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy D, Owner at Resides In Hotel, responded to this review, March 6, 2015
Thank you so much for taking the time to review our hotel. We appreciate your input and want you to know we listen carefully to what our guests share with us.

We know that you have a choice in Vernal and we are happy that you gave us a shot. We will look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Resides In Hotel

Address: 1010 N Vernal Ave, Vernal, UT 84078
Phone Number:
Location: United States > Utah > Vernal
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Vernal
Price Range (Based on Average Rates): $
Hotel Class:2 star — Resides In Hotel 2*
Number of rooms: 17
Official Description (provided by the hotel):
Quality hotel in Vernal, UT with large quiet rooms, all with refrigerators, microwaves and flat screen TV's. Commercial kitchen can prepare breakfast, lunch and dinners. Boxed breakfast and lunches also available. All rooms with comfortable beds, new linen and towels and only a mile from highway 40 in Vernal. Welcome Home. ... more   less 
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Also Known As:
Resides In Vernal
Resides In Hotel Vernal, Utah

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