This hotel is our home away from home when we visit Salt Lake City (15-20 times a year). We have never had a bad experience here. The staff usually recognizes us when we arrive, and we have always had the best customer service. The rooms are always very clean, neat, and everything works every time. We won't stay anywhere else. The breakfast is always good, and they go the extra mile if you can't take the time to eat in. They have to-go breakfast available at the front desk if you are in a hurry. I also enjoy the very tasty cookies in plentiful supply at the reception desk 24-7. The location is good because it is at the south end of the valley, which makes it convenient for business in the Provo/Orem area as well as Salt Lake. It is very close to the freeway, restaurants, and shopping. Love this motel!