Everyone we dealt with was very helpful and friendly. The light meal at 6 was surprisingly very good (chili) and the gentleman taking care of the beverages and food was awesome. The cookies and fruit at the front desk is a nice touch. One thing you should know is the Inn is right next to some train tracks. Even with the air conditioner running, we heard (and felt) the train at all hours of the day (early morning (2 am) to late at night). Not sure if it was just the proximity of the room but we were on the 4th floor a few doors down from the end.