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“Great stay!” 5 of 5 stars
Review of Hyatt House Salt Lake City/Sandy

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Hyatt House Salt Lake City/Sandy
3.0 of 5 Hotel   |   9685 South Monroe Street, Sandy, UT 84070 (Formerly Hyatt Summerfield Suites Sandy/Salt Lake City)   |  
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Ranked #1 of 10 Hotels in Sandy
Certificate of Excellence
Salt Lake City, Utah
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great stay!”
5 of 5 stars Reviewed January 8, 2014

We stayed here on Christmas eve to christmas morning and it was great! They gave us a little gift and the front desk people were so awesome. The rooms were wonderful and we wished we would have stayed longer! The breakfast buffet was so awesome. The hotel itself was a little hidden away, but a very short walk to theaters, shopping, grocery, and the expo center.

Room Tip: Get a room facing west! There is a great view at night of all the city lights. Alternatively, a grea...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ayleyyasuko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

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Indiana
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 7, 2014

Room - fantastic. Clean. Big. It's a suite and I think it was bigger than my first apartment! TV in the living room but one also in the bedroom. My daughter went to bed in the living room and it was very easy for my husband and I to stay up later in the bedroom. The bath was large and easily housed all of our belongings. The kitchen was surprisingly roomy (well arranged) with an eat-in area.

Pool - very nice. Decent size. It is outside though so probably not something you'd use once it gets cold.

Exterior - There were grills and seating areas outside so that, if you were on an extended stay, you wouldn't have to always cook in your room.

Buffet breakfast - Pretty bad. The arrangement had the line divided and in a tiny alcove. Nothing was being on a regular basis and EVERYTHING was in the buffet including drinks so there was a lot of waiting around and cutting into lines. The food itself was mediocre at best so we stuck with cereal.

Location - good. There are grocery stores and shops just up the road so easy to get things to cook.

In general, I think they were making changes and they seemed to have a lot of new people so hopefully they've straightened those things out.

Room Tip: There is a little noise when you are in a highway facing room but no more than should be expected.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank shantikay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

be sure to ask desk for wakeup call, dont count on the in room alarm clock or phone system. breakfast buffet and evening free reception excellent. Beautiful room, suite and full kitchen, very clean. staff very friendly and helpful. good value and location. bed, sofa, very comfy. good free internet, wifi. will stay again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Easytobook.com

Helpful?
1 Thank Aida L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Price, Utah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2013 via mobile

We just recently stayed here and I was an amazing place I loves everything about it and it was close to the shopping restaurants and also the expo center where we had to be all day very convenient and nice place to stay. The rooms are very clean we booked a two bedroom two king room had a full kitchen two bathrooms and for a really reasonable price. It has a heated pool hot tub nice patio area as well.

Stayed December 2013
Helpful?
1 Thank Briennah85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSandy, General Manager at Hyatt House Salt Lake City/Sandy, responded to this review, December 23, 2013
Good Afternoon Briennah85,

Thank you for your kind words about our hotel. I am happy to hear that you enjoyed your stay! I hope your travels continue to be wonderful!

Kindest,

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
80 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed December 11, 2013

It's always interesting when a hotel decides to be pet friendly but you just know they don't like pets. I knew the hotel allowed dogs but didn't know of the pretty steep fees that accompany this. There was some story conveyed about how a special service has to be called in to clean the room after a pet stays there. Hmmm. So, they don't turn a room until this "service" shows up? The whole thing was a little fishy or as Diane Sawyer said to Whitney Houston, "show me the receipts." It's more like using the "home" branding to take a little more $ from pet owners. The 4 star Monaco has no such fees or policy either, which is where we ultimately went. This Hyatt was clean and the furnishings were modern and comfortable. A little noisy if you face the freeway.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank herculepoirot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSandy, General Manager at Hyatt House Salt Lake City/Sandy, responded to this review, December 23, 2013
Good Afternoon,

Thank you for the feedback regarding our pet policy. To follow up with you, we do bring in a third party to clean and disinfect the rooms after each pet departs. As we are a hotel that can have extended stay guests, we want to ensure that the pet dander is removed as much as possible for the next guest. If there was someone that had an allergy, and they were here for a month, we wouldn't want them to find the pet dander from prolonged exposure.

I would be happy to discuss this further if you would like. I can be reached at Jeff.Olpin@hyatt.com. We appreicate the time you took to respond, and we hope your travels are enjoyable.

Kindest,

Jeff Olpin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 1, 2013

Easy to find from the highway- great rooms-nice and very homey- kitchen was clean and very up to date- staff is very courteous and helpful-hot tub and pool are heated which is great since I stayed December 1st- will definitely be staying here again next time I am down this way- loved it

Room Tip: I always stay on second or third floor in the end rooms- lass traffic and noise- even though I don...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank angel771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 22, 2013

the hotel is just off the main highway that runs to Salt Lake City, so it's convenient. The hotel looks fairly new, so the rooms are nicely decorated and the common areas look clean. Parking is free. Nothing special about the hotel, just a good value.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank gsbmst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hyatt House Salt Lake City/Sandy

Address: 9685 South Monroe Street, Sandy, UT 84070 (Formerly Hyatt Summerfield Suites Sandy/Salt Lake City)
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sandy
#3 Family Hotel in Sandy
#4 Business Hotel in Sandy
Price Range (Based on Average Rates):
Hotel Class:3 star — Hyatt House Salt Lake City/Sandy 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Sandy/Salt Lake City Hotel Sandy
Hyatt House Salt Lake City/Sandy Utah

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