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“Best Western Plus Cotton Tree Inn” 5 of 5 stars
Review of BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
2.5 of 5 Hotel   |   10695 Auto Mall Drive, Sandy, UT 84070   |  
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Ranked #1 of 10 Hotels in Sandy
Gunnison, United States
2 reviews
“Best Western Plus Cotton Tree Inn”
5 of 5 stars Reviewed August 5, 2014

Excellent service, Everyone was helpful and willing to help. The pool and fitness center were clean and well taken care of. It was nice to have them available 24/7, since there are times I cannot sleep. It was nice to use at my convenience.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 19, 2014
Dear Vikki,

Thank you for your kind review of our hotel.
I am happy to hear you enjoyed our 24 hour pool and hot tub!
We do our best to accommodate our guests with our amenities, it
is great to hear your wonderful feedback.

We look forward to your return.

Sincerely,

Kristen Fortie
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

296 reviews from our community

Traveler rating
    211
    65
    17
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    2
See reviews for
107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

I booked this while planning a trip out west from St. Louis. We where tired and booked it as just a lay over from driving to Lake Tahoe.. we checked in late and the front desk personal was amazing. we then drug our weary bodies to the room .. and we felt like we walked into a 5 star motel..It is totally redone..Clean and the beds..and pillows...I wanted to take them with me...I was totally impressed with every thing about this hotel....Especially for the price...The next morning. We had a clean nice breakfast....and upon leaving we saw so many nice shops and places to eat that we did not see because we where arrived at dark.....We where totally thrilled with this Best Western and the staff.. Even though they would not sell me a pillow....:-) One of the best choices I made on my 6000 miles cross country trip.. More hotels need to live up to this one's standards ...Great job hotel and staff at Best Western Cotton Tree.....Thanks for the comfort and clean room.....
N.J.M. St. Louis, Mo...

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Agent at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Dear Guest,

Thank you for your review! I am so happy to hear your had such a great experience here; that is what we strive for each time! I am also so glad you enjoyed our newly remodeled rooms; I think they are so chic and comfortable. Sorry we couldn't sell you a pillow when you were here; we are running low lately. But they are so great! The brand is Dacron DreamMaker (fiberfill, firm support). If you can't find them just using the brand, you can give our manager Josh a call and he would be happy to tell you where you can order them. Our number is 801-523-8484. Thank you again for your review, and we look forward to your return!

Tricia
Front Desk Services
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1 review
5 of 5 stars Reviewed August 3, 2014

This is one of my favorite hotels to stay at. The property is very clean and the staff is very helpful. When I visit the Salt Lake area I always stay at this hotel. One of my favorite places to stay. Close to all of the great things to see and all of the great ski resorts. I have stayed her with high school sports teams before and they are great to work with and accommodate the team,

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Services at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Dear Guest,

I am so glad that staying at our hotel is such a great experience for you each time! The whole staff does work very hard to make to make each guest's stay the best. Thank you for taking the time to write your kind review, and we look forward to your return!

Thank you,
Tricia
Front Desk Services
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Cave Creek, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

We have stayed here several times and it is always great. Very clean, nice amenities and staff very friendly. Breakfast is also very good with many choices. It's close to great restaurants, shopping and a Starbuck's!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Agent at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Shirley,

Thank you for your review! I love hearing that you stay at our hotel frequently; we love return guests! We appreciate your compliments, and look forward to hosting you again.

Thank you,
Tricia
Front Desk Services
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Millville, United States
1 review
5 of 5 stars Reviewed July 31, 2014

We stayed as a family and had plenty of room for all. We loved the breakfast since each of us could find something we liked. The pool was great as well. Would definitely stay there again. Staff was very friendly. The computers in the lobby were a little slow. We were trying to see what the weather was going to be like and it took awhile. Also, the internet had a hard time linking to a restaurant website.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Agent at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Lara,

I am glad to hear that your family enjoyed their time at our hotel! I love our breakfast too, since there is such variety. I'm sorry our computers gave you some trouble! That is a hassle; but we have recently upgraded our internet so it should be better now. Also, if you ever have trouble reaching something on our business center computers, the front desk staff would be more than happy to look things up for you! Than you for taking the time to write your review, and we look forward to you and your family's return.

Thank you,
Tricia
Front Desk Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2014

this hotel was very nice. It was clean, neat, comfortable and fairly new. The staff were helpful. Our only issue in the hotel was that our phone was not working. this was attended to very quickly by the hotel staff and the situation was rectified immediately. I would highly recommend this hotel.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Agent at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Ross,

Thank you for taking the time to write your review! We work very hard to provide a clean and comfortable room for each guest, and I am glad yours was just so. I am sorry your phone had issues, but I am happy to hear that the front desk took care of it quickly! Thank you for recommending our hotel, and we look forward to hosting you again!

Thank you,
Tricia
Front Desk Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springville, Utah, USA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

We always stay at best Western. It is close to where we wnt to go. It has handicap features that we need. It is quite and safe. Close to where we need to go. Always restful.We appreciate the service and the helpfulness of staff. the rewards program is also great!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Agent at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 5, 2014
Nancy,

Thank you for writing your review! I am happy to hear that the room accommodated all your needs. I too think the rewards program is great, and I use it all the time! I am very glad that your experience with the staff went well; we look forward to your return.

Thank you,
Tricia
Front Desk Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS CottonTree Inn

Address: 10695 Auto Mall Drive, Sandy, UT 84070
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sandy
#1 Business Hotel in Sandy
#2 Romantic Hotel in Sandy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS CottonTree Inn 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
2014 Newly remodeled rooms!Enjoy the Greatest Snow On Earth at some of the world's greatest ski resorts, only minutes from the Sandy Best Western CottonTree Inn. Located just a stone's throw away from the mighty Wasatch Mountains, you can enjoy all that nature has to offer, from hiking and fishing to skiing and golf. The cosmopolitan center of downtown Salt Lake City offers numerous activities including shopping, pro basketball, hockey, baseball, galleries, breweries and many fine restaurants. The Sandy Best Western CottonTree Inn is located minutes away from Interstate 15 and I-215, near key activities and attractions. Great ski rates! ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Sandy
Best Western Sandy
Sandy Best Western
BEST WESTERN PLUS CottonTree Inn Sandy, Utah

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