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“Great Place to Stay” 5 of 5 stars
Review of BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
2.5 of 5 Hotel   |   10695 Auto Mall Drive, Sandy, UT 84070   |  
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Ranked #1 of 10 Hotels in Sandy
Certificate of Excellence 2014
Corona, United States
1 review
“Great Place to Stay”
5 of 5 stars Reviewed October 25, 2013

Central to everything, several good restaurants within walking distance. If you are looking for a new car, you are in center of auto mall. Breakfast was different everyday and very good. Room was clean and updated. Lobby area very nice. Shuttle was very helpful.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Desk Associate- Briauna Herrera at BEST WESTERN PLUS CottonTree Inn, responded to this review, June 16, 2014
Dear Todd,

Thank you for taking your time to review our hotel. We are happy to hear you enjoyed our location and Hot breakfast.

Thank you,
Sincerely,
Front Desk Associate- Briauna Herrera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    220
    68
    20
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    2
See reviews for
112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Spanish Fork, Utah
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 23, 2013

I stayed at this hotel a few years ago and was very happy. So when returning to the area, I booked it again. This stay was a little disappointing. The rooms seemed shabby and dated. Just kind of drab. The bed was very comfortable. We tried the hot tub and found it was more of a warm tub and that the jets didn't work. Overall, I'd say the hotel was ok, but that's about it.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Springs, Wyoming
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 9, 2013

I stayed at the BW Cottontree Inn and it was great! Reservation folks were great, the front desk help was friendly and moved my room to accommodate me having a pet. The pet fee was was low ($15) and they were very dog friendly. The room was very comfortable and the bed was fabulous. The hot cookies in the evening were excellent! Hot breakfast in the morning was good and upon checking out, my dog was given a bag of dog bones as a treat. We both felt very pampered and welcome and will stay there again in the future! Best Western allows you to use your company discount even when you are not traveling on company business so that makes it an even sweeter deal!!!!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, November 20, 2013
We appreciate your awesome feedback and look forward to your return visit!
We'll keep the cookies warm for you!

Sincerely,

Suzi Summer
Front Office Manager
801-523-8484
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englewood, United States
1 review
5 of 5 stars Reviewed October 8, 2013

Great hotel and especially the staff will return again and again. The staff went out of their way to help me. The shuttle was there for me and even brought lunch for my daughter and myself at her school.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, November 19, 2013
I'm thrilled to know our staff went out of their way to make your stay enjoyable . It's our hope that each and every visit to the CottonTree Inn-Sandy will leave you smiling :)
Thank you for your great feedback.

Warmest Regards,

Suzi Summer
Front Office Manager
801-523-8484
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Farson, United States
1 review
5 of 5 stars Reviewed October 2, 2013

Hotel was very nice. Rooms were clean. Beds were very comfortable. Hotel is next to a large selection of fine dining, shopping, and a movie house. Lobby is very welcoming. Breakfast was good, but they need to keep checking the bar to make sure things aren't running out. Didn't have much for it being 7:00 in the a.m.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian, Idaho
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 30, 2013

From the moment we walked in we were treated like first class visitors. Danna was so wonderful and sweet, and it was even 9:30 at night! The breakfast was great. Quite a nice selection with waffles, eggs, cereal, toast, bacon, sausage, yogurt and different types of beverages as well. I would recommend this hotel to anyone. The location is perfect, right across the street from shopping. I would definitely stay there again!

Room Tip: We stayed in one of their suites. Very comfortable and roomy. It's located at the end of the h...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, November 19, 2013
Thank you for your sweet comments. We love our staff and our guests! Being across the street from South Town Mall also has its perks :)

Sincerely,

SuzI Summer
Front Office Manager
801-523-8484
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2013

Someone (probably maid service) went through my suitcase (which I carried onto the plane) and took my jewelry. It was not expensive but I was in town for my sister's funeral and had planned on wearing the jewelry. This was about the last thing I needed to deal with. Never again will I stay at this hotel or this chain.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, October 14, 2013
Diane,

I'd like to express my sincere condolences on the loss of your sister.
In regards to your missing Jewelry, I have checked with both my front desk staff and
Housekeeping Manager who were unaware of the missing jewelry.
In addition I have personally checked all items in lost and found to make sure there was no oversight.
We have tried to reach you several times with the number we have on file, It
is my hope that the non reply indicates that you may have found the jewelry
Please contact me directly if I can be of further assistance.

Again, my apologies and condolences.

Kristen Fortie
AGM
Best Western PLUS CottonTree-Sandy
801-523-8484
Kristen@bwcti.com
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Additional Information about BEST WESTERN PLUS CottonTree Inn

Address: 10695 Auto Mall Drive, Sandy, UT 84070
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sandy
#1 Business Hotel in Sandy
#3 Romantic Hotel in Sandy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS CottonTree Inn 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
2014 Newly remodeled rooms!Enjoy the Greatest Snow On Earth at some of the world's greatest ski resorts, only minutes from the Sandy Best Western CottonTree Inn. Located just a stone's throw away from the mighty Wasatch Mountains, you can enjoy all that nature has to offer, from hiking and fishing to skiing and golf. The cosmopolitan center of downtown Salt Lake City offers numerous activities including shopping, pro basketball, hockey, baseball, galleries, breweries and many fine restaurants. The Sandy Best Western CottonTree Inn is located minutes away from Interstate 15 and I-215, near key activities and attractions. Great ski rates! ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Sandy
Best Western Sandy
Sandy Best Western
BEST WESTERN PLUS CottonTree Inn Sandy, Utah

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