We have visited this property two times in the last six months. We recommend it highly, and plan to return when we are again in Salt Lake City. We had direct contact with the staff on the front desk, maintenance, and the breakfast crew. All were friendly and efficient. When we departed on our last stay, a member of the "staff" assisted us by getting our luggage to our van, and then remained to pack the van for us! He was the general manager!! That's leading by example. We have need of an accessible room with a roll-in shower. The bath area was spacious, and the shower accessibility was excellent! By the way, the indoor pool is wonderful. The breakfast is delicious, and features different items every dsy.