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“Great weekend!” 4 of 5 stars
Review of BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
2.5 of 5 Hotel   |   10695 Auto Mall Drive, Sandy, UT 84070   |  
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Ranked #1 of 10 hotels in Sandy
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great weekend!”
4 of 5 stars Reviewed July 30, 2013

We stayed at the Cotton Tree Inn for a concert at the Rio Tinto stadium. We arrived very early at the hotel considering our drive to get to Sandy, Utah and the front desk found us a room anyway. It was so nice to unload and stretch! The bed was awesome! Fluffy, warm, clean, crisp sheets, lots of squishy pillows. We slept very well. The bathroom was clean and nicely set up, though I do like it better when the toilet is separate from the shower. I used to have a toilet paper criteria but in these times even the better hotels are using single ply, but at least it was not harsh or scratchy!
Breakfast was pretty good too, with lots muffins and doughnuts, eggs with cheese, patty sausage, hash browns, a big step above the usual cold, sometimes old, continental breakfast fare. The hotel is conveniently located within a block of the mall and many restaurants. The price was reasonable too, a prepaid advance deal on the Best Western website. Very, very good stay.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Director of Sales at BEST WESTERN PLUS CottonTree Inn, responded to this review, October 14, 2013
We are very grateful for you feedback on our property. We aim to give our guest a relaxing a comfortable stay. We hope to see back, for any future concerts at the Rio Tinto stadium. You know you will always have lots of squishy pillows with us!

Warm regards,

Lidia Hernandez
Assistant Sales Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Sandy, Utah USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 26, 2013

Super clean rooms, nicest shower ever, awesome beds and pillows, and lots of little extras that just kept adding to the positive experience. Throw in the pool and great breakfasts and it adds up to the best motel experience I have ever had. I hope they let me buy one of their pillows!!!
Joni C.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen4610, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, July 29, 2013
Joni,
I appreciate you taking the time to talk to me today about your recent stay! I shipped your pillows this afternoon so you should be expecting them very soon. We look forward to the opportunity to have you back again as a guest soon!

Regards,

Josh Larson
General Manager
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Sandy, Utah
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 17, 2013

We stayed here on two separate occasions as we moved to the area and waited for our house to become available. The first time we stay in a suite and were very impressed. The beds were comfortable and the room was clean. During our second stay we spent our nights in a double full and were equally as happy. Our kids loved the pool, my husband loved the well-equipped gym, and we all enjoyed the breakfast. Offerings included some nice whole wheat bread to toast (not common at continental breakfasts, I've found), hot dishes (like eggs, bacon, sausage, French toast sticks) and a WONDERFUL donut selection! I'm usually not a donut eater, but I couldn't resist the gorgeous toasted coconut donut our first morning there - no boring powdered donuts here! All of the staff was tremendously helpful and friendly. We would definitely stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, July 30, 2013
Dear Sara,


Thank you for your perfect review!
I hope everything is going great in your new home.
If you and your family would like a night away to swim and relax,
we would love to have you back for a third stay. :)


Sincerely,
Kristen Fortie
AGM
Kristen@bwcti.com
801-523-8484
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rock springs, United States
1 review
5 of 5 stars Reviewed July 16, 2013

The motel was very clean, the staff friendly and helpful. The breakfast was typical. Wish they had a fridge and microwave in the room. he beds were comfortable and the pillows amazing! I had forgotten to check one of the drawers and left some clothing. The staff turned it in to the front desk and they shipped it to me. Kuddos to a staff that is honest!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, August 21, 2013
Dear Mary,

We greatly value our guests opinions and requests. Because of this we will be adding a refrigerator to all 111 rooms during our upcoming remodel. Thank you for your sweet words regarding our staff, I truly believe we have the best team out there!
If you are interested in having one of our dreamy pillows for yourself they are available for purchase at the front desk.

Looking forward to seeing you soon,

Suzi Summer
Front Office Manager
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Boise, United States
1 review
5 of 5 stars Reviewed July 16, 2013

The staff was extremely friendly and helpful. The room was clean and comfortable. The breakfast was excellent. I will be staying here every time I travel to this area. Hands down the best service I have received in a LONG time.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen4610, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, July 29, 2013
Your comments made my day! Thank you for the wonderful feedback. We constantly strive to give each of our guest a memorable and enjoyable stay, whether through a yummy, full hot breakfast, our deluxe bedding and super comfy mattresses or by recongnizing our rewards members with a complimentary upgrade and discounted room rate.

We look forward to your next visit!

Sincerely,

Suzi Summer
Front Office Manager
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Utah, United States
1 review
4 of 5 stars Reviewed July 14, 2013

Everything about this facility was very good. The breakfast was good, the location was good, and the staff at the front desk were very helpful. The air-conditioner could have worked a little better. I can't think of anything else to say but this field wants 200 characters. A friend staying in the second bed did not care for the pillows (they were too large) and did not care for the bed (it was too hard), but I thought the bed was fine.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, September 26, 2013
Dear Susan,

Thank you for your kind comments regarding our breakfast and location. I feel that we have the perfect spot in Sandy. Not only are we convenient to shopping and restaurants but our mountain views are unobstructed ( a rare commodity). We would love for you to come back and see us again soon. Our remodel will be complete in January 2014...a perfect time to come enjoy winter sports!
Please let your friend know that is she joins us again we would be happy to accommodate her with a different pillow type as we always want our guests to have a perfect nights sleep.

Looking forward to booking your next reservation.

Sincerely,

Suzi Summer
Front Office Manager
801-523-8484
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 11, 2013 via mobile

We decided to "upgrade" from a standard king bedroom to a suite king bedroom. And the difference (besides the price difference) was the "suite" had a jetted tub. And for the difference in cost we paid, it wasn't worth getting the suite. The hotel was very clean, and not to difficult to locate. Staff was polite, but not real friendly. If we do stay again, we know that the suite is not worth while and not worth the extra paid for it.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CottonTree-Sandy, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, September 26, 2013
Thank you for your comments regarding the king suite. We make every attempt to ensure guest satisfaction and would like to have the opportunity to WOW you on your next visit. Our room remodels will be complete In January 2014 and I hope you will be pleasantly surprised by all of the gorgeous changes.

Please call me the next time you are in town so that I may arrange your visit.

Warm Regards,

Suzi Summer
Front Office Manager
801-523-8484
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS CottonTree Inn

Address: 10695 Auto Mall Drive, Sandy, UT 84070
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sandy
#1 Family Hotel in Sandy
#3 Romantic Hotel in Sandy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS CottonTree Inn 2.5*
Official Description (provided by the hotel):
2014 Newly remodeled rooms!Enjoy the Greatest Snow On Earth at some of the world's greatest ski resorts, only minutes from the Sandy Best Western CottonTree Inn. Located just a stone's throw away from the mighty Wasatch Mountains, you can enjoy all that nature has to offer, from hiking and fishing to skiing and golf. The cosmopolitan center of downtown Salt Lake City offers numerous activities including shopping, pro basketball, hockey, baseball, galleries, breweries and many fine restaurants. The Sandy Best Western CottonTree Inn is located minutes away from Interstate 15 and I-215, near key activities and attractions. Great ski rates! ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Sandy
Best Western Sandy
Sandy Best Western
BEST WESTERN PLUS CottonTree Inn Sandy, Utah

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