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“An upscale hotel for a reasonable price” 4 of 5 stars
Review of BEST WESTERN PLUS CottonTree Inn

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BEST WESTERN PLUS CottonTree Inn
2.5 of 5 Hotel   |   10695 Auto Mall Drive, Sandy, UT 84070   |  
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Ranked #1 of 10 hotels in Sandy
Vancouver
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
43 helpful votes 43 helpful votes
“An upscale hotel for a reasonable price”
4 of 5 stars Reviewed June 7, 2013

This is a very clean and well maintained property located in the "hotel row" area of Sandy (just outside of Salt Lake City). The place seems fairly new with a modern decor in the lobby and the rooms. It has an upscale feel typical of hotels in the 3.5 star category, although it is listed as a 2.5 or 3 star hotel. The front desk staff are helpful and professional, with a good attitude and obvious focus on the customer. The rooms themselves are large and clean, and the bathroom looks nice as well. The hot breakfast is served until 10:00 AM which is helpful if you are coming from a different time zone. Overall, good I experience and highly recommended if you are in the area. One of the better Best Western's we have stayed at.

PRO's
- Good overall decor
- Rooms are clean and large
- Hot breakfast buffet is plentiful
- Close to Salt Lake City
- Free reliable internet
- Upscale feel that exceeds hotels in this star category

CON's
It's a great property but, if I had to be really picky:
- Parking can be tight
- Some room light fixtures look outdated

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen4610, Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, July 12, 2013
Dear Travelsavvy888,

Thank you for taking the time to write a great review on our property.
I will pass this along to the front desk, so they can see their customer service
makes a difference!! (thanks for the posting pictures as well :)

Hope to see you again soon,

Sincerely,

Kristen Fortie
Assistant General Manager
Kristen@bwcti.com
801-523-8484
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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241 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2013

We recently spent 6 nights at the Best Western Plus Cottontree Inn. We had a very enjoyable stay. The entire staff was very helpful and courteous at all times. The pool was very warm and comfortable to play in. The fact that the pool and fitness center is open 24 hours was a big plus. The rooms were very well decorated, quiet (even when the entire hotel was booked) and clean. The breakfast served every morning was exceptional and a few different selections each day. Another feature that we used and were grateful to have available was a "guest laundry" facilities at the hotel. When we return to Utah, this hotel will be our first choice.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

first of all this is my 3rd stay here at cotton tree inn, the thing that keeps me comming back is not only the comfy clean rooms but the WONDERFULL FRIENDLY STAFF !!! its the customer service that wins me every time, they are pleasant and helpfull, and family friendly, i am a travel agent and i have stayed in hundreds of hotels worldwide, i wish that more were like this!! i am currently here on business and have 4 rooms and will be here a few weeks, and its truly a pleasure to stay here, EVERTHING is perfect here and as long as i come to this area weather its business or pleasure, this is my place, thank you to ALL the people here at cotton tree that make our stay so enjoyable.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristen4610, Front Office Manager at BEST WESTERN PLUS CottonTree Inn, responded to this review, June 25, 2013
Hi Mrs. McMillan,

Thank you for your wonderful words of kindness. It was an absolute pleasure having you and your cute family stay with us.
On behalf of the entire CottonTree Inn staff, we miss each of you and look forward to your visit next year.

Warmest Regards,

Suzi Summer
Front Office Manager
Best Western CottonTree Inn - Sandy
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Price, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013

We had a group event we were coming into town for and had a problem at another chain and I had stayed at the Best Western in Sandy a few weeks prior, so I called and talked To Angie from group sales. She not only took care of our group but everything was as we were told. The girls loved that the pool was open 24 hours. We will book all our events with Best Western from now on.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Bluff, Ca
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 19, 2013

We stayed here for 2 nights in May. It was the nicest place. It was clean and comfy.
It was the best breakfast we had ever had in a hotel. The breakfast girls did such a good job. We were there when they had a school baseball team and even with all those teenage boys they handled it well. The boys were very well behave young men. We would stay there again in a hart beat.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado
Top Contributor
172 reviews 172 reviews
113 hotel reviews
Reviews in 95 cities Reviews in 95 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 9, 2013

Stayed here for 5 nights and found it very comfortable. Staff was friendly, check in easy. Rooms are large and the bedding package was good. Nice towels and sheets. Beds were comfortable. Breakfast was in a small area and busy. Lots of food and young kids. Some people and kids were taking huge plates of food, staff was friendly and keeping up with the food demand. Will stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, Usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

This was our second stay at this address. With the exception of the fire alarm going off a 3:00 AM, we had an injoyable stay. The room and motel service was very good. The motel is centrolized among shopping center and eateries. Our stay was very pleasant.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS CottonTree Inn

Address: 10695 Auto Mall Drive, Sandy, UT 84070
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sandy
#1 Business Hotel in Sandy
#3 Romantic Hotel in Sandy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS CottonTree Inn 2.5*
Official Description (provided by the hotel):
2014 Newly remodeled rooms!Enjoy the Greatest Snow On Earth at some of the world's greatest ski resorts, only minutes from the Sandy Best Western CottonTree Inn. Located just a stone's throw away from the mighty Wasatch Mountains, you can enjoy all that nature has to offer, from hiking and fishing to skiing and golf. The cosmopolitan center of downtown Salt Lake City offers numerous activities including shopping, pro basketball, hockey, baseball, galleries, breweries and many fine restaurants. The Sandy Best Western CottonTree Inn is located minutes away from Interstate 15 and I-215, near key activities and attractions. Great ski rates! ... more   less 
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Also Known As:
Best Western Plus Cottontree Hotel Sandy
Best Western Sandy
Sandy Best Western
BEST WESTERN PLUS CottonTree Inn Sandy, Utah

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