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“Wonderful experience, service, and room” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Sandy

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Holiday Inn Express Hotel & Suites Sandy
2.5 of 5 Hotel   |   10680 South Automall Dr, Sandy, UT 84070   |  
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Ranked #6 of 10 Hotels in Sandy
Certificate of Excellence 2014
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Wonderful experience, service, and room”
5 of 5 stars Reviewed 3 days ago NEW via mobile

We brought our high school basketball team here to stay. Because it was a tournament, we didn't know if we would need to stay another night until after 4:00 in the afternoon. The management was fantastic with what could be a tough situation for them. They worked it out so that if we lost, we wouldn't be charged for the next night and could get home (we won, so it wasn't an issue). In fact, they followed our progress and had a "Congratulations" sign up when we returned from our win. I know it's because they were glad to have the rooms full, but it still was a great gesture.
The hotel is clean, nice, and seems recently re-modeled. My favorite aspect was the fitness room. Usually they consist of a closet and a treadmill. This fitness room was spacious with 2 treadmills, 2 ellipticals, a bike, and a bench with dumbbells. Plus towels, water, disinfectant wipes, etc.
The staff has been nothing but wonderful. I will use this hotel as much as possible when we come up this direction. Well done!

Stayed February 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    36
    15
    4
    3
    1
See reviews for
15
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this property for 2 nights during a business trip. Checkin was a snap and my room was clean and comfortable. The selection of soft or firm pillows are welcome but the soft are very soft and may need to be replaced.
Breakfast was plentiful and well presented. All employees were pleasant and greeted me, which is nice when traveling.
I would recommend upgrading to a suite which has a separate sitting/work area and offers a bit more room.....it's worth it.
Good choice if your travel or business takes you to this area of SLC

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, General Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, 2 weeks ago
Thank you for your review and great comments. We are glad to hear you enjoyed your stay at our property. I just purchased several dozen new soft pillows for the property following reading your review. If you enjoy the soft pillow, please make a request and we can ensure you have a new pillow for your next stay. We will be replacing any that we find to be too soft at this time as well in all the guest rooms. Thank you so much for bringing this to my attention. If there is anything we can do during your next stay to make your experience even better, please let us know.

GM
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1 review
4 of 5 stars Reviewed 5 weeks ago

I had a group of 50 people staying at the hotel on a very busy weekend. The hotel employees were very friendly. The hotel offered large, clean rooms. The breakfast was perfect for a large group of hungry athletes. The workout room was very large and had nice equipment. There were only two issues - My room had several strange noises going on and we would have liked to have more rooms for late check-out. But overall the employee staff and ease of access to SLC make this hotel a good place to stay.

  • Stayed January 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, General Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, 4 weeks ago
Thank you for your comments and for taking the time to review your stay with our property. We are happy to hear that the rooms and extended facilities met the needs of your group. If there is anything we can do to improve your next stay with us, please let us know. On most occasions we are able to extend additional rooms for later check-out as long as we are not sold completely the following day. We hope to see you again soon.
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Salzburg, Austria
Top Contributor
171 reviews 171 reviews
93 hotel reviews
Reviews in 87 cities Reviews in 87 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 29, 2014

We were welcomed by a very friendly staff. Check-in was quick and smooth.
We choose this hotel mainly because of its convenient location and the good rate. We were just passing through SLC and this property was just off the Interstate. There was a mall with lots of restaurants just across the street - perfect if you don't want to use the car to go for dinner or even go shopping.
Our room was quiet, spacious and clean. It was equipped with two queen beds, flat-screen tv and a fridge. All the furniture was up to date and in good shape.
The internet (wifi) in our room was very fast.
Breakfast was good (standard HI express with their famous cinnamon rolls - I just love them) !
Overall a perfect stay.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, General Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, November 2, 2014
Thank you for your comments and great review. We are very happy to hear we met your expectations during your stay with us and that our location met your shopping and dinner needs as well. If there is anything we can do for you on your next stay, please let us know. Look forward to seeing you again soon.

GM
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Springdale, Utah
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 8, 2014

We have stayed at this hotel quite a few times in the past few years and it is always nice. Staff is very friendly, rooms are very clean and the hot tub/pool are always great. Will stay here again in the future.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, General Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, September 10, 2014
Thank you for taking the time to review our property. We appreciate your positive comments regarding your stay and are happy to hear that we met your expectations. We look forward to seeing you again soon.

GM
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Orlando, Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2014

Although I visited during probably one of the worse times for availability and rates, due to a trade show in town, the folks at this hotel made the short visit pleasant.
The location, amenities, and surroundings were perfect. The room was very clean and spacious, with fridge in room. This location is about 20 minutes from airport (more during rush hours), and about 15 min from the center of the city, and there are plenty of restaurants and shopping nearby.

The front desk personnel were very polite and helpful, and great assets that should be cloned for all franchises. One young man, (Austin) stood out for his attention to detail and service, A good trait that needs mention.

Room Tip: Higher floors have more amenities. Pool, exercise room, great walking area outside hotel.
See more room tips
  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, August 13, 2014
Thank you for your positive comments about the staff and your stay. I will make sure to read your comments at our next staff meeting and let Austin know that he was mentioned personally. We look forward to seeing you again soon when you are back in Sandy. If there is anything we can do to make your stay even better, please let us know.

GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Great rooms nice staff 24 hour pool lots of places to eat that are close by and a great breakfast with juice milk or coffee really enjoyed this stay the only thing I can think of that they could use is another elevator it was a bit slow

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0lidayInnGM, General Manager at Holiday Inn Express Hotel & Suites Sandy, responded to this review, June 24, 2014
Thanks for taking time to review our property. We hope to see you again next time you come through Sandy. If there is anything we can do to make you next stay better, please let us know.

GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Sandy

Address: 10680 South Automall Dr, Sandy, UT 84070
Phone Number:
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Sandy
#6 Romantic Hotel in Sandy
#6 Family Hotel in Sandy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sandy 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Welcome to the newly renovated Holiday Inn Express Hotel & Suites in Sandy, Utah. We are pleased to inform you that we finished the renovations of our lobby, hallways, pool area, fitness center, breakfast room and guest rooms in January 2013. We are conveniently located just 18 minutes south of the Salt Lake International Airport at exit 293 off I-15. This Sandy hotel will help maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Catch up on work in our business center. Our hotel is walking distance from numerous restaurants and the South Towne Mall, Utah’s largest shopping destination. Here for a convention? South Towne Expo Center is just one mile away, right next to Jordan Commons, which features more restaurants and a Mega-plex Theater. Sandy is also the home of the Rio Tinto Stadium and the REAL Salt Lake Soccer Team. Going downtown to Salt Lake City? It’s only 15 minutes away. Why fight traffic? Take Trax to the Salt Palace Convention Center, historic Temple Square, the Family History Library and Energy Solutions Center. We are also the only county that has 4 LDS Temples in the area, Salt Lake Temple, Jordan River Temple, Draper Temple and the Oquirrh Mountain Temple. Want to ski Utah? We offer the Ski Salt Lake Super Pass, good to ski at Alta, Brighton, Solitude and Snowbird Ski and Summer Resorts, the greatest snow on earth. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Sandy
Holiday Inn Express Sandy
Holiday Inn Sandy
Sandy Holiday Inn
Holiday Inn Express Hotel & Suites Sandy Utah

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