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“Mixed feelings on this property” 2 of 5 stars
Review of Residence Inn Salt Lake City Sandy

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Residence Inn Salt Lake City Sandy
3.0 of 5 Hotel   |   270 West 10000 South, Sandy, UT 84070   |  
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Ranked #7 of 10 Hotels in Sandy
Mission Viejo, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Mixed feelings on this property”
2 of 5 stars Reviewed July 31, 2013

I was disappointed after arriving at this hotel and seeing what it really looked like vs. the pictures on line. The basketball court had some of the covering damaged and sticking up which concerend me when I saw small kids running around in there. Very easy to trip on and get hurt. The area with the BBQ and fire pit was dirty beyond belief. The granite on the BBQ was dirty and had grease all over it. I surely wouldn't BBQ there and there were cigarette butts all over the place. They were there when we arrived at 4pm and they were still there the next day at noon. Breakfast looked OK but eggs looked runny so all we ate were the donuts. We were put into a room on the first floor and found that one screen was damaged and the other was completely off the window which concerned me as we are not familiar with the area. When my husband went to make sure the window was locked in my son's room, the felt the carpet wet all along the wall, the baseboard was soaked as well as the drywall. Mark at the front desk was awesome and moved us to another 2 bedroom on the second floor. What concerned me is that he stated he thought the problem was fixed. By that statement, it appears that there has been an issue for sometime and there is probably mold that needs to be taken care of. I'm surprised it was not checked and double checked before putting anyone in that room. The next day I walked down there and the screen was on with the window open making me think they were just trying to dry it out. This is not the type of Marriott property I am used to seeing. Better bet is to book the Residence Inn in Salt Lake City (City Center).

Room Tip: Ask for a room on the second or third floor. The first floor has this smell that gave me a headache...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Manager at Residence Inn Salt Lake City Sandy, responded to this review, August 2, 2013
Dear Guest,
Your concerns have been heard as I personally read each TripAdvisor review and strive to use each one as an improvement tool for our hotel. Could you please give me a call so that we can discuss your recent experience? We hope that we can make this right so that we can earn your business again. Sincerely, Travis Lindquist (801-561-5005)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    55
    34
    11
    2
    1
See reviews for
40
13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Kansas City, Missouri
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 27, 2013

I always like the Residence Inn - my room has been the same everywhere I've visited. Decent breakfast, nice apartments, happy hours, and convenient to local restaurants and shopping. My room happened to be next to/under the stairwell which meant hearing everyone come and go. Next time I know to ask to be away from the stairwell.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 19, 2013

Say héroe to go to the USA vs Honduras game
Nice property great location
Staff is great, nice breakfast
The rooms are nice clean and spacious
You could walk to the stadium...we'll like a mile
Nearby place to park for 5 bucks to go to games

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2013

Travelling for business, staying 3 nights. Customer service exceeded my expectations.
Sam at the front desk was the master multi tasked making sure that every guests needs were met.
The rooms were extremely clean and modern, with a great work space and a comfortable bed.
There were also a lot of families staying here, who seemed to be enjoying themselves with lots of activities on site.
Despite having lots of choices in the area, I would stay here again

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 29, 2013 via mobile

First time staying here usually we stay at the Hyatt but wanted to save some money. The rooms are just as good. Loved my stay here good location a mall down the road and a mega plex blocks away! This whole area is a safe place to stay. Beds are soft service is excellent as Marriotts are known for. Full court basketball on property. Overall I was very happy with my one night leisure stay. We stop here on are travels to rest and shop and catch a movie and eat somewhere nice.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ellesmere Port, United Kingdom
Top Contributor
115 reviews 115 reviews
13 hotel reviews
Reviews in 54 cities Reviews in 54 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 27, 2013

Recently stayed here for 5 nights. Had a very enjoyable stay. Suite was spacious and spotless. Breakfast buffet was very good. Staff were very friendly & helpful. Hotel location was very convenient. Some great restaurants close by. As recommended in a previous review - we did request a suite away from the highway. Our suite was very quiet with no road noise. Would definitely go back to this hotel.

Room Tip: Request the building away from I-15.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

Accomodations were excellent; Staff went out of their way to make stay enjoyable; Breakfast was delicious; room rates were affordable; parking was very convenient; internet connections were really good

Room Tip: all rooms were acceptable
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Salt Lake City Sandy

Address: 270 West 10000 South, Sandy, UT 84070
Location: United States > Utah > Wasatch Range > Sandy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Sandy
#6 Business Hotel in Sandy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salt Lake City Sandy 3*
Number of rooms: 153
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Also Known As:
Residence Inn Salt Lake City Sandy Hotel Sandy
Residence Inn Sandy
Sandy Residence Inn
Residence Inn Salt Lake City Sandy Utah

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