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“Bed and Pillow Hard as Rock” 2 of 5 stars
Review of BEST WESTERN Travel Inn

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BEST WESTERN Travel Inn
2.5 of 5 Hotel   |   316 East St. George Boulevard, St. George, UT 84770   |  
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Ranked #9 of 42 hotels in St. George
Albuquerque
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bed and Pillow Hard as Rock”
2 of 5 stars Reviewed October 15, 2013

If you want to sleep, don't stay here. The bed was hard and the pillow was a weird shaped hard piece of crap. I tossed and turned all night long just because Best Western is too cheap to provide a sleepable pillow.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 30, 2014
Thank you for your review. I am sorry that you didn't have a good night. We continually strive to update rooms and our property to provide the best possible experience for our valued guests. We just recently remodeled our rooms and I invite you to come visit us again next time you are in town.
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227 people have reviewed this hotel

Traveler rating
    108
    95
    19
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Los Altos, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2013

Decor included fresh new paint, carpet, and linens, but worn out old chairs & odd-colored drapes, however the room was spacious, clean, well maintained, and very comfortable. Staff were helpful and courteous. The pool was lovely and breakfast was hot, plentiful, and delicious. We would definitely stay there again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 31, 2014
Thank you for your review Nancy! You will probably be pleased to hear that we got new chairs for the rooms and added a little bit more style to our drapes as well! We really appreciate the feedback and strive to do our best to provide the best experience for our valued guests! Next time you are in the area I we hope to see you! :)
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Madrid, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

he first surprise was the room. There were three queen size beds although we booked one room with two. The room was perfectly clean and looked new as the hotel has recently been restored. We arrived from Las Vegas and there's one hour more in Utah, so we arrived at the hotel near 11 pm (but we thought it was 10). No problems, because the hotel reception is open 24 hours. The hotel personnel was pleasant and very helpful.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 31, 2014
Thank you for your review! I am pleased you had a wonderful stay with us! Next time you are in the area I hope to see you again. :)
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Memphis
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed September 27, 2013

This is a one-story motel type hotel with parking in front of the rooms. From the street, it may appear as a 1960s or 70s place, but all the rooms have been updated. We stayed twice - once on the way to the Utah parks and once again on the way back to Las Vegas. Rooms were super clean, beds comfortable, bath amenities nice. Breakfast is in the lobby with a second seating area in a room to the side. Breakfast included make-your-own waffles, cold cereals, juices, apples, link saussages, scrambled eggs, mini muffins, bagels and bread for toasting. The breakfast bar was cleaned and restocked several times. There is one free internet computer in the lobby. Saw the pool but did not use it. We liked it.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 31, 2014
Thank you so much for taking the time to write this review for us! We do have a full breakfast and just recently added more seating to our breakfast area. Next time you are in the area we hope to see you again! :)
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Torrance, California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 27, 2013

The hotel was in a good location, good price. The handicap room was not cleaned properly. the baseboard to carpet corners in the room were dusty. The bathroom was very small and not user friendly. Breakfast was good with hot and cold items.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 31, 2014
Thank you for your review! I apologize for the cleanliness of the room. We have recently hired some new room attendants who do an amazing job cleaning the rooms! We also just put new granite counters in the bathroom and sink area of the rooms. Next time you come through the area we hope to see you again! :)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 26, 2013

The staff were very friendly and helpful. They could not do enough to make your stay enjoyable. The room was clean and attractive. The price was very good. The location was very convient to everything. The staff provided us with a room close to all of the services which we really appreciated.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 30, 2014
Thank you for your review! I am pleased that you had such a wonderful visit. We really strive to give the best service possible for our valued guests. We also have 12 restaurants within walking distance! We look forward to your next visit! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 25, 2013

Nice surprise upon pulling in as from the street it looks like a typical 60's motel but that's where it stops . The office was fresh bright and appealing. The clerk friendly and smiling. The rooms recently updated with a huge flat screen soft beds lots of pillows and great air conditioning . on St george blvd which pretty much means easy access to everything

Room Tip: not a big place so pretty much all the rooms offer easy acess
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin S, Front Office Manager at BEST WESTERN Travel Inn, responded to this review, March 31, 2014
Thank you for your review! We do strive to keep our rooms and property updated and comfortable! Our property is also within walking distance of 12 restaurants including 'George's Corner' and 'The Painted Pony.'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Travel Inn

Address: 316 East St. George Boulevard, St. George, UT 84770
Phone Number:
Location: United States > Utah > St. George
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
#7 Romantic Hotel in St. George
#7 Family Hotel in St. George
#12 Business Hotel in St. George
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Travel Inn 2.5*
Official Description (provided by the hotel):
Welcome to the Best Western Travel Inn! Our hotel is newly remodeled and offers affordable luxury and quite comfort. Each of our thirty guest rooms have pillowtop mattresses, high-speed Internet access, refrigerators, microwaves, and 37 Inch Flat Screen Televisions.All guests have access to our outdoor swimming pool, and indoor Jacuzzi. Guests also receive a complimentary deluxe breakfast each morning ... more   less 
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Also Known As:
Best Western Travel Hotel St. George
Best Western St. George
St. George Best Western
BEST WESTERN Travel Inn St. George, Utah

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