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“Did not want to leave....” 4 of 5 stars
Review of Hilton Garden Inn St. George

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Hilton Garden Inn St. George
3.0 of 5 Hotel   |   1731 Convention Center Drive, St. George, UT 84790   |  
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Ranked #15 of 42 Hotels in St. George
GreenLeadersBronze level
Chandler, Arizona
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
“Did not want to leave....”
4 of 5 stars Reviewed June 29, 2014

We stayed in room 509. Overlooked pool. Everything worked. The room (one of their handicap special needs rooms) was large and comfortable. The staff was exceptionally friendly from the front desk to housekeeping. Good job folks! Breakfast was good, the price was fair. The pool and hot tub were great and that's were we spent most of our time. We usually are up early and on the road early type of travelers, but this pool was so inviting we decided to stay until checkout so we could swim some more. Overall, we had a great stay.

Stayed June 2014, traveled with family
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Saratoga Springs, United States
1 review
4 of 5 stars Reviewed June 23, 2014

My family and I stayed at this hotel while I had a company conference. The rooms are clean, its right next to the convention center, the staff was helpful and polite. The breakfast is not complimentary nor is it well priced. The fitness center is great with all the basic machines and free weights. Overall it was a good stay and I will choose this hotel in the future, just disappointed with the lack of complimentary breakfast.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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South Jordan, United States
1 review
5 of 5 stars Reviewed June 21, 2014

I arrived one day late (my fault) and the manager had already charged my credit card, so he extended my stay by a day and comped me the one day he had already charged. Good business. I will always stay there when I am traveling.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Moreno Valley, United States
1 review
4 of 5 stars Reviewed June 20, 2014

We had a very pleasant stay other than the fact the bathroom sink smelled quite badly. I did not report it until we checked out of the room. I am certain they would have fixed it if I had reported it. I used the Fitness Center and it was in top quality shape. I would recommend this hotel to anyone.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Anacortes, United States
1 review
2 of 5 stars Reviewed June 20, 2014

Had stains in the guest room carpets and breakfast was below par. I never complain but think I should as this will effect change. There is no excuse for dirty carpets. Also the beds are better at the Hampton Inn.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Holladay
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 19, 2014

My wife and were traveling on business. We needed a property that offered WiFI a business enter etc. WE have Used Hilton properties for year in our business because he have learned that we can depend on them to have what we need. This time was no exception.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Top Contributor
64 reviews 64 reviews
6 hotel reviews
Reviews in 30 cities Reviews in 30 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed June 18, 2014

Can't beat the location, at least for us you couldn't. Easy on and off for the Interstate and two turns only Bluff if you need to head out towards Santa Clara. Road noise was never an issue.

I did not find the rooms to be in need of updating, they were very acceptable. Kitchenette area was a great use of space in the room.

The front desk staff was always polite and helpful, the 24 hour coffee station was operating for most of our time there (once we went and the regular was out, two hours later it was still out so it does not appear these ever get checked, or rarely get checked).

Cleaning service was inconsistent. Poor really. Twice we did not get an ice bag (we use ice every night), and once we did not get toilet paper, which was inconvenient to say the least. We are not messy so other than making our bed and changing out towels there was really nothing else to do in our room, so this is really just not acceptable.

I also must say the bed was done. Very saggy and hard to sleep in, and I am really not very fussy and can sleep on almost anything, but this sagged too much. I doubt all the beds are in that poor of shape, possibly we were just unlucky.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. George

Address: 1731 Convention Center Drive, St. George, UT 84790
Phone Number:
Location: United States > Utah > St. George
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in St. George
#7 Business Hotel in St. George
#8 Family Hotel in St. George
#14 Romantic Hotel in St. George
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St. George 3*
Number of rooms: 150
Official Description (provided by the hotel):
Red sandstone bluffs and black lava rock ridges surround the Hilton Garden Inn St. George. The hotel is minutes from historic downtown St. George and convenient for day trips to Snow Canyon State Park and the Virgin River Trail System. Guest rooms offer complimentary high-speed Internet Access, a mini-refrigerator, and a microwave. The property also features an indoor pool, whirlpool, fitness room, on-site dining at the Great American Grill, and complimentary airport shuttle service. ... more   less 
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Also Known As:
Hilton Garden Inn St. George Hotel St. George
Hilton St. George
St. George Hilton
Hilton Garden Inn St. George Utah

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