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“A fine place to stay” 4 of 5 stars
Review of Hilton Garden Inn St. George

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Hilton Garden Inn St. George
3.0 of 5 Hotel   |   1731 Convention Center Drive, St. George, UT 84790   |  
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Ranked #16 of 41 Hotels in St. George
GreenLeadersBronze level
Santa Barbara, United States
1 review
“A fine place to stay”
4 of 5 stars Reviewed September 9, 2013

The air conditioning was broken when we arrived, but was quickly brought into working order by the helpful maintenance man. The toilet didn't flush reliably and required some attention to make sure that it worked but the room was clean, the hotel provided us breakfast at no charge and the place was convenient to I-15.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, September 16, 2013
We do apologize about the 2 items that you dealt with during your stay here at our property. Those should have been caught prior to your arrival. I am glad to see that we were able to correct the 2 issues and also provide you breakfast for our mishap. We hope to you have again with us and appreciate you taking the time to provide a review for our Hilton Garden Inn here in St. George, UT.
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398 reviews from our community

Traveler rating
    175
    132
    54
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Lompoc, United States
1 review
4 of 5 stars Reviewed September 8, 2013

Traveling alone, this was a good place to stay. Nice accommodations and great staff! It was also very quiet and the breakfast dining room was welcomed. I was traveling from Santa Barbara, CA to Lincoln, NE and I hit high temperatures. The hotel was a welcome relief. The staff were great people!

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, September 16, 2013
Great to see that we were a "welcome relief" to the warm temperatures outside. We trully appreciate your comments with the staff and have passed your comments on in our meetings to let them know what our guests are saying. We hope that you made it safely to Nebraska and if you are ever through our neck of the woods again you know where to find us.
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Springfield, Ohio
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 7, 2013

Suite really large with 2 bathrooms but could use paint and deep cleaning. Terrible view of tree tops and pool. Location fair, about 3 miles from restaurants and shops. Not really what I have come to expect as HiltonHonors member. Probably can get better value closer to restaurants. Really disappointed that I came to Utah for beautiful scenery and have NO view.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, September 16, 2013
We apologize about the view you came to see and did not have. All of our suites overlook the pool as they are all on the same side of the hotel. I hope that you were able to get out and see the beauty that surrounds St. George. There are restaurants close by but there is also more restaurants up 1 exit from the hotel.
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Oak Ridge, Tn
Top Contributor
266 reviews 266 reviews
38 hotel reviews
Reviews in 98 cities Reviews in 98 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed September 6, 2013

Although this did not involve an overnight stay, we attended a business meeting which as catered by the hotel staff. Club sandwiches prepared on croissants were served with ham, turkey and cheese, veggie trays, chips and salsa, and fruit arrangments were offered. The gathering was held in their lounge named "The Office", and the hotel provided a cash bar.

The hotel lobby was very clean, well lighted and the front desk staff were helpful guiding lost patrons to the meeting. The bartender was very professional, served drinks efficiently and was knowlegeable about the products he stocked.

The waitress came around frequently to clear away empty glasses and plates, and was doing her best to be non-intrusive and very polite.

I'm sorry I can't comment on the room quality, but the overall appearance of the hotel was quite positive and I think it would be a safe, comfortable place to stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, September 16, 2013
Thanks for taking the time out of your day and writing a review on you meeting that took place here. It isn't often that we receive a review of someone that hasn't stayed in one of the guest rooms. From your comments it looks like every staff member did their part in making the business meeting run smoothly. Thanks again for your review and we hope to be able to assist on the next meeting you have in the area.
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Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

My husband and I visited St. George, UT in May 2013 for the first time visiting friends who had moved there many years ago. We stayed at the Hilton Garden Inn and we decided it was the best location for St. George. The Hilton is off the Interstate 15 and we stayed on the side not facing the Interstate which was very quite. The breakfast's were an additional $5 for the two of us and it was well worth it. The breakfast's were made to order and the breakfast buffet was great. Rooms were very clean the staff was very helpful and very friendly. No second thought's about staying here this is the place.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 5, 2013

Okay rooms, poor service, uncaring staff. After we swam in the pool for an hour we could barley see for the rest of the night, when brought to staff attention we were asked if we needed paramedics, no sorry was ever expressed, was only told that 'I don't know what else I can do for you' while I was trying to get more information in case my eyes did not get better.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, September 16, 2013
I apologzie that no apology was ever given to you during your stay. Our pool is cared for by a professional company here in town and with their records it does not show anything out of the ordinary during your time with us nor did any of the other bathers bring anything to our attention. We went ahead and took care of your stay here at our property and once again apologize for whatever it was that caused your eyes to become irritated.
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Toronto, Canada
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 27, 2013

A very good stay at this well-managed Hilton Garden Inn. My room rate was very reasonable for such a high quality place - the attached convention center was not in use during my visit - I imagine the rates go up when a convention is in town.

Very cordial and efficient check-in. Fairly standard HGI king room, but seemed larger than standard. Definitely appreciated the in-room microwave and fridge. Just off I-15 with easy access. My room was on the opposite side of the interstate and was very quiet.

Very clean room. Wi-fi seemed to be a bit slow at times, although that could have been my computer.

Excellent pool - much larger than standard hotel pools with a good-sized sundeck. Fully equipped gym - great to see a good spread of free weights.

Called down to front desk to say no housekeeping needed - no problem. Housekeeper was kind enough to knock on the door to ask if I needed anything. That little bit of concern really impressed me.

I'll definitely be recommending this hotel to my friends and will be staying here the next time I'm in St. George.

Room Tip: Rooms on the opposite side of I-15 have wonderful views of the mountains.
See more room tips
  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis_Dyer, General Manager at Hilton Garden Inn St. George, responded to this review, August 28, 2013
Thanks for the great review of our property. We really appreciate great guest such as yourself and all the postives that you experienced during your stay. We hope to have you again from up North and that you are always welcomed at your home away from home!
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Additional Information about Hilton Garden Inn St. George

Address: 1731 Convention Center Drive, St. George, UT 84790
Phone Number:
Location: United States > Utah > St. George
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in St. George
#10 Business Hotel in St. George
#15 Family Hotel in St. George
#16 Romantic Hotel in St. George
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn St. George 3*
Number of rooms: 150
Official Description (provided by the hotel):
Red sandstone bluffs and black lava rock ridges surround the Hilton Garden Inn St. George. The hotel is minutes from historic downtown St. George and convenient for day trips to Snow Canyon State Park and the Virgin River Trail System. Guest rooms offer complimentary high-speed Internet Access, a mini-refrigerator, and a microwave. The property also features an indoor pool, whirlpool, fitness room, on-site dining at the Great American Grill, and complimentary airport shuttle service. ... more   less 
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Also Known As:
Hilton Garden Inn St. George Hotel St. George
Hilton St. George
St. George Hilton
Hilton Garden Inn St. George Utah

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