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“Nice Surprise” 5 of 5 stars
Review of The INN at St.George

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The INN at St.George
2.0 of 5 Hotel   |   60 West Saint George Blvd., St. George, UT 84770 (Formerly Best Value Inn St. George)   |  
Hotel website
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Hotel amenities
Special Rate
$54 (USD)
Ranked #28 of 42 hotels in St. George
West Hills, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice Surprise”
5 of 5 stars Reviewed July 1, 2013

Nice renovation of an older property. Great location close to Dixie State. Great location for many dining options within walking distance. The customer service was exceptional. I would stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, July 16, 2013
Dear Alfred H,

Thank you for posting a review about your stay! We are happy to hear you enjoyed your stay with us. Please come visit us again soon.

Sincerely,
Your host at The INN at St. George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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38 people have reviewed this hotel

Traveler rating
    7
    14
    11
    4
    2
See reviews for
17
13
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2013

What makes this place exceptional is the location.. right next to Ancestor Square in the middle of downtown St. George with many great restaurants within easy walking distance.. close to the new courthouse, close to the City offices, and surrounded by some of Southern Utah's best retail art galleries and boutique shops. The hotel was purchased a little over a year ago and the new owners have pumped thousands of dollars into renovations. The rooms are clean, nicely appointed with great beds and flat screen tvs.. the owners are local and are focused on upgrading this property to become a great destination hotel. To get to that 5 star quality there is still things that need to be upgraded, but they are definitely on the right track!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 28, 2013
Dear Jeff R,

Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed your stay and our location in downtown St. George. We appreciate your kind words, and want to thank you again for choosing to stay with us. We hope to welcome you again soon.

Sincerely,
Your host at The INN at St. George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed June 10, 2013

The young man at the front desk wanted didn't want to check me in at 2:15pm, I understand check in was 3:00pm but the rooms where ready and another guy came from out the back and said its ok to check him in. The A/C worked but the control buttons were busted so it was either turn it off or have it at full blast. The bed was old and you could hear and feel the springs in the mattress, the sheets were new and clean.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 28, 2013
Dear Josh P

Thank you for the review! We would like to apologize for the inconveniences you experienced during your stay with us. The issues you mentioned have been addressed and we hope you will give us another try.

Sincerely,
Your host at The INN at St. George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tacloban City, Tacloban, Philippines
1 review
4 of 5 stars Reviewed May 31, 2013

Definitely recommended for price and cleanliness. My laptop was set down near the door and someone snatched it. The manager went was out of his way by emailing all the guests and it was returned late that night!
The overall atmosphere was a plus and the staff friendly and helpful.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 4, 2013
Dear Mark A,

Thank you for submitting a review! Regarding your laptop, one of our manager's was doing his walk around the property when he came across a computer outside a door. Afraid someone might walk off with it, he took it to the front desk until further notice. We are glad we could be of help, and that the computer was not stolen or lost. Please come visit us again soon.

Sincerely,
Your host at The INN at St. George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alhambra, California
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 31, 2013

I can agree with the other reviewers that the rooms have been redone in a first class manner - particularly the bathroom and shower. However, my guess is they ran out of money on the outside - the picture showing the building in a shadow is not the reality - I caught my foot on a stair that needs repair. As one reviewer pointed out, the pool is not heated which only the brave can bear. On a positive note, the Inn has the most extensive selection of channels I have seen in a motel of this price range. What I don't understand is why not have a channel listing in the room? The breakfast is well done as is the coffee. Unfortunately for those who get up at 5 a.m, it is not available until 7 - in short no coffee makers in the room. Lastly, the location gets an A - it is virtually next to a restored part of old town with many restaurants to choose from and no driving necessary.

Room Tip: Request a room off the street - the noise is significant as this street is a main thoroughfare in St...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 4, 2013
Dear tajikiev,

Thank you for your feedback. We are sorry to hear about the inconveniences on your stay. We are still under-going a few renovations and additions to the rooms. Our rooms will soon have coffee makers and an in-room book complete with channel listings, dining options, and activities around downtown. We hope you will stay with again in the near future.

Sincerely,
Your host at The INN at St. George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
1 review
4 of 5 stars Reviewed May 6, 2013

Great staff and wonderful location. We had traveled to St. George to visit family and preferred to have a little privacy. The rates were great and pleased that they were able to accommodate us with adjoining rooms. Cable and internet were sufficient and pool was clean. Its nice to see the work being done to this location and will definitely be back to again to stay.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 4, 2013
Dear Matt W,

Thank you for the review! We are happy to hear you enjoyed your stay and appreciate your great comments about our staff and location. We look forward to your next visit.

Sincerely,
Your host at The INN at St. George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payson, Utah
1 review
4 of 5 stars Reviewed April 6, 2013

We were a bit worried when we arrived. Check in was fast and the staff was friendly. We requested adjoining rooms and the other room was not ready when we checked in. The staff was nice and got right on it. The property has been remolded and everything was clean and nice for an older property. The pool was the only down side. The pool was not heated and much to cold for the kids to swim. Close to Historic down town with is cute shops and dining. I would stay here again. I am very picky about cleanliness and this Motel met our needs for our stay.

Room Tip: 221 was a great room with a balcony and pool view.
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daisy P, Manager at The INN at St.George, responded to this review, June 4, 2013
Dear 316HT,

Thank you for taking the time to write a review! We are glad to hear that you enjoyed the cleanliness of our rooms and convenient location to downtown. Please come see us again soon.

Sincerely,
Your host at The INN at St. George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The INN at St.George

Address: 60 West Saint George Blvd., St. George, UT 84770 (Formerly Best Value Inn St. George)
Phone Number:
Location: United States > Utah > St. George
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 42 hotels in St. George
Price Range (Based on Average Rates): $
Hotel Class:2 star — The INN at St.George 2*
Official Description (provided by the hotel):
The Closest Lodging to Downtown St. George. ... more   less 
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Also Known As:
Accor St George
The INN At St.George St. George, Utah

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