We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Front Desk Confusion” 2 of 5 stars
Review of Wingate by Wyndham St. George

Save Saved
You added Wingate by Wyndham St. George to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com
and 9 more sites!
Wingate by Wyndham St. George
2.5 of 5 Hotel   |   144 West Brigham Road, St. George, UT 84790   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Price
Plan Ahead, Save 15%
Ranked #8 of 41 hotels in St. George
Racine Wisconsin
1 review
“Front Desk Confusion”
2 of 5 stars Reviewed October 11, 2013

We arrived at 9:30 PM and there was no one at the front desk. Left a sign to call only to find out they left the phone at the front desk also. Were assigned room 424. When we got to the room the key wouldn't open door so went back down to get rekeyed. Returned to #424 and opened the door to find people already in the room. Returned to front desk for another room! Twenty minutes after being in room there's a knock on the door. Gentleman from front desk is handing me new key cards. No idea why and didn't want to know. Breakfast the next morning was horrendous. My husband grabbed a banana only to open it and find it half rotten. The "kitchen" girl looked totally confused and could not keep up with the demand in food for so many people wondering around. Too many parents leave their kids loose in these situations that leaves people like us leaving without any breakfast. Very RUDE!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robin B, General Manager at Wingate by Wyndham St. George, responded to this review, October 14, 2013
Nancy;
I enjoyed speaking with you today and your willingness to accept our apology for the problems you encountered during your recent stay. We take great pride in providing the very best experience to our guests and we are very upset when we don't accomplish this. We have taken your comments and used them as a learning tool to fix any and all problems. We hope you come back in the near future and give us an opportunity to show you we can get it right!

Sincerely,
R Beard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

425 people have reviewed this hotel

Traveler rating
    228
    136
    46
    10
    5
See reviews for
168
117
15
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
North Ogden
1 review
5 of 5 stars Reviewed September 30, 2013

The staff was very friendly and hospitable. The facility was clean and spacious. Loved the morning breakfast options--eggs, sausages, cereal, oatmeal, fruits, juice, coffee and waffles!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skyler C, Director of Sales at Wingate by Wyndham St. George, responded to this review, October 1, 2013
We’d like to express our gratitude for your recent stay here at the Wingate by Wyndham St. George, and THANK YOU for taking time out of your day to schedule a Trip Advisor review. We are glad to hear that you enjoyed your stay and found the hotel staff friendly, and the property clean and inviting. It is our desire that every guest has such experience while staying with us. If you have more you could offer to help other travlers get to know our property please leave addition comments below. We hope to see you again soon. S. Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Wingate by Wyndham St. George? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham St. George

Also Known As:
Wingate By Wyndham St. George Hotel
Wingate By Wyndham St. George Hotel St. George
Wingate St George
St George Wingate
Wingate By Wyndham St. George Utah
Address: 144 West Brigham Road, St. George, UT 84790
Phone Number:
Location: United States > Utah > St. George
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in St. George
#7 Family Hotel in St. George
#7 Romantic Hotel in St. George
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham St. George 2.5*
Official Description (provided by the hotel):
The Wingate by Wyndham St. George is just 3 years new offering contemporary style with oversized rooms with your choice of one King bed or two Queen beds or our Two Room Suites with a King Bed and sofa bed. Your stay includes a full breakfast with eggs, waffles, fresh fruit, juices, milk, breads, cereal and extras. We are conveniently located for those visiting Zion National Park, Tuacahn Amphitheatre, Dixie State College and Southern Utah activities. Our courtyard and complex area includes a Super Wal-Mart, multiple restaurants, bank, gas stations, dry cleaners and nail salons. We offer airport shuttle to the St. George Airport. All rooms include flat screen TV, High Speed Internet, Microwave, Refrigerator, Coffee Maker, Hair Dryer, In-Room Safe and much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Wyndham, Booking.com, Priceline, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Wingate by Wyndham St. George reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Wingate by Wyndham St. George, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.