We booked a room and called in advance to let them know we were traveling with 2 small dogs. They were advertised to be a pet-friendly hotel. Within 2 hours of checking in, we received a call from Kim at the front desk. She told us we had to get our dogs to stop barking. We informed her they were not barking and it must be from a different room. Then at 10:30 pm, when we were sleeping, she called back again and told us the dogs had to stop barking. My husband told her that the phone call woke us up and both kids & dogs were sound asleep. There was not any barking coming from our room...which was the truth. He told her he didn't know what she expected him to do because any noise she heard was not coming from room our room. She sounded disgusted and hung-up on him. In the morning, I went down to the desk and asked if she ever found the barking dog because, once again, it was not in our room. She said my husband sounded convinced, but she herself didn't sound convinced that it wasn't our dogs. The bottom line is we felt disrespected and harassed over something that should not have been our issue. The hotel was nice but Kim was rude and unprofessional.
- Official Description (provided by the hotel):
- The Wingate by Wyndham St. George is just 3 years new offering contemporary style with oversized rooms with your choice of one King bed or two Queen beds or our Two Room Suites with a King Bed and sofa bed. Your stay includes a full breakfast with eggs, waffles, fresh fruit, juices, milk, breads, cereal and extras. We are conveniently located for those visiting Zion National Park, Tuacahn Amphitheatre, Dixie State College and Southern Utah activities. Our courtyard and complex area includes a Super Wal-Mart, multiple restaurants, bank, gas stations, dry cleaners and nail salons. We offer airport shuttle to the St. George Airport. All rooms include flat screen TV, High Speed Internet, Microwave, Refrigerator, Coffee Maker, Hair Dryer, In-Room Safe and much more. ... more less
- Reservation Options:
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- Also Known As:
- Wingate By Wyndham St. George Hotel St. George
- Wingate St George
- St George Wingate
- Wingate By Wyndham St. George Utah