I've come to expect a pleasant experience at Hampton Inns, but was disappointed this time. The hotel was under renovation, which I was not aware of when I booked it. I think we should have been made aware of this. We were given a room on the first floor next to the construction area. I would have asked to be moved, but we were only staying 1 night and would check out early to catch a flight home. (The construction crew should be gone by the time we returned from dinner.) The room appeared to be clean, so I assume the large bug I killed in the bathroom was from the construction! Don't stay in this room if you book a stay. The breakfast was not up to the usual Hampton Inn standards, especially, the hot selections! Also, at check in, we were not offered snacks & water for being Hilton Honors members. (like the other Hampton we stayed at) Also, no hot cookies. I will still stay at Hampton Inns, but will not return to this one.

The location is a little further from Zion than I wanted, but since we have family in town and everything closer to Zion is more expensive, it seemed like the logical choice. Hilton Honors is my favorite hotel program and Hampton is my bargain choice within the Hilton family. This location did not disappoint. The room and breakfast was up to our usual expectations for this brand.

This hotel was fantastic, very clean and comfortable. They are renovating the lobby area and there was some noise, but we were given a room on the top floor and barely noticed it. It was actually kind of funny to see the front desk staff in safety gear. Hot cookies and candy at the front desk were great. We were here for tuacahan, but sr. games were going on too, so it was busy. Check-in was super fast and front desk very helpful. Pool area looked great, but didn't get a chance to check it out. Room was extremely clean and had everything we needed/wanted, just what I expect from Hampton. We loved this hotel and will be returning for a business trip in a few months and will not be looking anywhere else, but here! We loved it!!

I'm a real fan of Hampton Inn. I've come to expect good service, comfort, and quality. Surprisingly, the Hampton in St. George, Utah, didn't make the grade last Friday night/Saturday morning.

The hotel is currently being renovated and staff clearly does everything possible to minimize any inconvenience. The problem, however, one that I would never have anticipated, arose at 5:00 AM when I climbed out of bed and into the shower. There was no hot water! By the time I finished my shower, the water temperature had risen to luke warm.

I informed the hotel clerk of my experience and he said he would "leave a note" regarding my complaint. He confided that he had difficulty brewing coffee, seemingly due to cold water. Beyond my unpleasant experience in a cold shower, I was also disappointed by the fact that nobody from the hotel contacted me to acknowledge my complaint. I'm not sure that management was ever informed.

This is not what I've come to expect from Hampton Inn.