We stayed here at this Best Western location because of the convenience on the road on our way home to Phoenix. This hotel is so poorly run. Management does not have communications skills.... nor do they know how to be helpful. I left my phone charger in the room. I know for 100% sure I left it there. I called them within 6 hrs of checking out and I was given the run around. They told me to call back that evening. After several days of phone calls and them being so vague I gave up. They do not have actual maids that clean the rooms... they have the desk clerk, pool boy and janitor. They do not have a lost and found dept. They will not answer any of your questions. I know I left my phone charger in the room when I checked out.... yet they refuse to mail it back to me... I told them I would pay the expense of mailing. Do not stay at this hotel!!! It is run by inept, inconsiderate, rude people.
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- Also Known As:
- Richfield Best Western
- BEST WESTERN Richfield Inn Utah