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“provo stop” 4 of 5 stars
Review of La Quinta Inn Provo Town Center

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La Quinta Inn Provo Town Center
2.5 of 5 Hotel   |   1460 S. University Ave., Provo, UT 84601   |  
Hotel amenities
Ranked #8 of 20 Hotels in Provo
Calgary
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“provo stop”
4 of 5 stars Reviewed January 27, 2014

Nice hotel, conveniently located along the hwy. Great helpful and friendly staff, nice serve yourself hot breakfast and they accept dogs for free.
Restaurant on the property had good food so was very handy.
The room was clean and very comfortable.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, January 28, 2014
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Provo La Quinta. We look forward to providing you with exceptional service in the future. La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    51
    54
    32
    15
    10
See reviews for
62
43
18
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Portland, Oregon
Top Contributor
174 reviews 174 reviews
22 hotel reviews
Reviews in 71 cities Reviews in 71 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed January 25, 2014

We were wiped out after driving 14 1/2 hours. We had called while on the road to make a reservation, however were told that they could not match the LaQuinta website's on-line price. Now, that does not make much sense to me. We managed to have reservations made on-line prior to arriving and got the better price. Check in was a breeze, it was clean and with two queen beds that were comfortable, we slept well. The continental breakfast was fine and is included in the price. Not a place I'd spend a week at, but for one night while passing through, it was fine. If only they could have matched the on-line price.... still doesn't make much sense to us.

Room Tip: Get an off-highway side room, upper floor. The Sizzler across the street will give you a discount if...
See more room tips
  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, January 28, 2014
We appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we are working hard to make sure each visit meets your expectations and our high standards.

We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
1 review
1 of 5 stars Reviewed January 23, 2014

I got bed bugs from my stay here. It was fine otherwise but check with the hotel and check your room for bedbugs!! I was not made aware of this before my stay, just found welts the next morning. Please check your room carefully.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, January 28, 2014
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We sincerely apologize that your experience was not what you expected from La Quinta. We also would like to thank you for making us aware of this situation, the problem has been recognized and has been resolved. Because of this situation we have also changed procedures within our housekeeping department and will continually look for better ways to improve the hotel. Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 8, 2014

It's good to have the Ruby River steak house adjacent to the hotel...we like that. There are lots of other eating places close by and shopping is close, though that's not something I have time for. The room was comfortably warm (freezing outside), there were plenty of carts to help with luggage, the breakfast was good and the coffee was good!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, January 14, 2014
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Provo La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 2, 2013

No smoking rooms :( Checked in and asked for 1st floor.... was told none available. There was like 10 cars in the parking lot. Got keys packed luggage to outside door and key didn't work... back to lobby guy made me new ones. Got bags drug upstairs (no elevator). Key wouldn't work in room.... back to lobby again!!! Finally got in but so frustrating! Room very small and bathroom extremely small. Decent water pressure. Some return air fan runs all the time.... loud and hard to sleep. No outlets available at bedside. Obvious renovation or fixin up must be old building. Think I'll find another place to stay next trip.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, December 4, 2013
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from La Quinta.

Your continued satisfaction and trust in La Quinta are our top priorities. We hope you will be staying with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Euless
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2013

The hotel is very nice but we paid $18 too much by not checking on line with La Quinta for pricing. We asked the desk employee before registering if he had the best or equal rates among the three La Quinta hotels in Provo, and he indicated that he should be as good as any of the others. After registering and entering the room I checked rates on line on my lap top out of curiosity to see what rates were available online. Come to find out, I could have gotten the same room for $18 less. When I inquired at the desk, the employee apologized but said he could not change the rate. I should have pushed the issue but I was trying to be a "nice guy" and the employee was courteous. He also said that usually he suggests that guests who inquire about rates should use the lobby computer to check online but he failed to do so in our case. Too bad I did not know about the lobby computer.
All this being said, the hotel is very nice but check on line first for the best rates.

Room Tip: Check rates on line (using computer in lobby, if necessary) before registering.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, November 6, 2013
We appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. We look forward to showing you that we are working hard to make sure each visit meets your expectations and our high standards.

We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2013

I always stay here at the end of a long trip home from Idaho. The hotel is clean, quiet and convenient and the king bed is awesome! There is a restaurant on site that does room service and the breakfast bar in the morning is great for a quick breakfast before hitting the road. I haven't price compared other hotels in the area because it is well worth any extra I might have to pay. I highly recommend this hotel!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zackary B, Front Office Manager at La Quinta Inn Provo Town Center, responded to this review, November 6, 2013
We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Provo La Quinta. We look forward to providing you with exceptional service in the future.

La Quinta continuously strives to create memorable moments with our guests, through people first service and clean comfortable accommodations. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations.

We will see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Provo Town Center

Address: 1460 S. University Ave., Provo, UT 84601
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Provo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Provo Town Center 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Aside from a great location - close to I-15, the Provo Towne Centre Mall, and many choices of eating establishments - The La Quinta Inn Provo Town Center offers outstanding amenities and beautiful, comfortable rooms. Each spacious guest room is equipped with free high-speed Internet access, a coffee maker, hair dryer, refrigerator, and much more. The hotel offers a refreshing outdoor pool (seasonal), convenient onsite fitness center, as well as two meeting rooms for up to 170 guests at La Quinta Inn Provo Town Center. ... more   less 
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Also Known As:
La Quinta Inn Provo Town Hotel Provo
La Quinta Provo
Provo La Quinta
La Quinta Inn Provo Town Center Utah

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