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“The room was fine, except for the walls falling apart. The...” 3 of 5 stars
Review of Super 8 Motel Provo BYU Orem

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Super 8 Motel Provo BYU Orem
2.0 of 5 Hotel   |   1555 North Canyon Road, I-15 exit 272 Univ Parkway, Provo, UT 84604   |  
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Hotel amenities
Ranked #13 of 20 Hotels in Provo
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417 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Maryville, Missouri
Top Contributor
112 reviews 112 reviews
19 hotel reviews
Reviews in 45 cities Reviews in 45 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 23, 2013

I was referred to this hotel when my hotel of choice messed up their bookings and had no rooms available for my 3 night stay in Provo, and they were kind enough to find me a room and pay for my entire stay. Here are the pros and cons:

Pros: close ( walking distance) to BYU stadium, and fast food. Plenty of parking. Non smoking throughout. Great historical photos and yearbooks from BYU in front desk area.

Cons: run down, old fashioned decor. Cheap thin towels. Never replaced or added more shampoo ( not enough for 2 people for 3 days). One morning at breakfast I got 2 apples, 2 4-oz yogurts, and 2 cinnamon rolls to take to the room for husband and I. Kitchen lady told me I couldn't have that much food. really???

I am not generally picky if the place is clean but I don't think I'd stay here again unless I didn't have a choice.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam m, General Manager at Super 8 Motel Provo BYU Orem, responded to this review, August 24, 2013
Hello Kelshman,

Firstly, I'd like to thank you for taking the time in leaving us a review. Also, thank you for appreciating the BYU memorabilia throughout the property. -- We truly apologize for not being able to provide you with an enjoyable stay. Please know the concerns listed above have been properly addressed to our housekeeping department and our maintenance.
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Auburn
1 review
3 of 5 stars Reviewed August 23, 2013

One light bulb was burnt out, had to return SEVERAL times to the desk to get the keys to work, the hot tub was closed. That is the bad. The good was the room was good and clean, the swimming pool was just the right temperature and clean, the staff was friendly and seemed sympathetic to the key problem even though I had to go back several times.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam m, Manager at Super 8 Motel Provo BYU Orem, responded to this review, August 25, 2013
Hello Rex S

Thank you for taking the time to give us your feedback. We apologize for those inconveniences, please know that this has been forwarded to maintenance. Also, sorry for the hot tub. It has been and will most likely remain closed until further notice. However like you mentioned, our pool is heated and up and running. Rex, thank you very much for your time.
We truly hope to see you again!
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Additional Information about Super 8 Motel Provo BYU Orem

Address: 1555 North Canyon Road, I-15 exit 272 Univ Parkway, Provo, UT 84604
Phone Number:
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 20 Hotels in Provo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel Provo BYU Orem 2*
Reservation Options:
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Also Known As:
Super 8 Motel Provo Byu Orem Hotel Provo
Super 8 Provo
Super Eight Provo
Provo Super Eight
Provo Super 8
Super 8 Motel Provo BYU Orem Utah

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