Clerk admitted that the lobby stunk because she "burnt something." The room adjoined the lobby - it was old and the furnishings/fittings were beat up. That would have been tolerable but the room stunk - not only the burnt smell like the lobby but a nasty midew odor too - unbearable. There were no other rooms and the clerk cheerfully refused a refund - "we don't give refunds." I left after 20 mins and drove on. Really awful room, awful business, uncaring and indifferent staff. Worst motel I've been to in years! Credit card dispute filed
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- Also Known As:
- National 9 Hotel Provo
- Little Suites Provo Utah