When I checked into the Provo Marriott to attend a conference, I found that my roommate had arrived before me, and was given a room with a king bed and pullout, instead of the two-bed room I had reserved. Being a bit on the older side, I wasn't sure how my back would fare on a pull-out. Seeing my hesitation, the staff member immediately offered to change us to another room, and called my roomie to let her know.
Perhaps the original room would have been fine. I can't say without having seen and experienced it. I appreciate the staff member for sensing my concern about the pull-out bed. The new room was the last one along the hall, so the walk to the elevator was long. I brought along a cane in case I needed it for jaunts across the hotel from one conference suite to the other--it's a large convention. I did use the cane once during my stay.
One thing that puzzles me about upscale hotels as a class of accommodation: you usually have to search to find unused electrical outlets, and the ones available for guest use are generally few in number. In this era of electronic devices, I have learned to travel with my own power strip so that I have sufficient outlets for everything I need to plug in near my bed, including my CPAP machine--a must-have item.
Fortunately, my roommate had sharper eyes than I, and pointed me to the room's outlet above the second of two telephones (this phone didn't work, she told me, but I never tried it). I had to stretch behind an odd configuration of desk/shelf to find an outlet to plug in my computer the one time I used the desk to write.
It would be lovely if hotel architects designed for the outlet that works off the light switch to be the bottom one of the pair, so guests could use the top one for their plug-ins, instead of struggling to reach around the lamp cord to use the bottom outlet. I know. This isn't the hotel's fault.
Actually, the quibble about electrical outlets is my only complaint about my stay. The room fulfilled my five basic needs: clean, comfortable bed; outlet near the bed; clean, working bathroom; good climate control; and working Internet access. The Internet is not free in the rooms, but the conference I attended had arranged for free access in the conference areas. Only once did I have a problem connecting, but with 450 attendees plus hotel guests, I cut them a little slack on that.
I don't generally need an upscale room for travel housing, but I do like to be in the same facility as the event I'm attending, so I don't pinch pennies too tightly when I'm choosing my destination hotel. There are exceptions, but this is the general case. The Provo Marriott is pleasant, and sharing a room is fine, so with no major aggravations, I had a good stay.
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- Also Known As:
- Provo Marriott Hotel Provo
- Marriott Provo
- Provo Marriott Hotel And Conference Center Utah