I was in town for a course so I stayed at this motel on the recommendation of the school that I would be attending. I had stayed at a Days Inn elsewhere in the past, and it was fine, so I had not expected any issues. What a mistake! My room was filthy: carpet, bathroom, phone, ice bucket, etc. However, the sheets were the worst as they had what appeared to be fresh blood and urine stains on them. The room had a terrible scent to it. Staff informed me that I was unable to switch rooms as they were booked solid. As I was to find out so were all the other motels/hotels in town that weekend. My cell phone had gone down earlier in the day, so I attempted to make an important long distance call and have it charged to my room. The front counter staff informed me that I was not able to make long distance calls from the room phone, and they were unable to tell me where a local pay phone was to make the important call. Also, they were unable to direct me to the location of the nearest pharmacy to buy some toiletries that I had forgotten when I left home. Apparently none of them lived in the area! That night I had to endure a nonstop drunken party going on next door. My repeated calls to the front desk seemed to do nothing to stop the noise. Staff were generally unhelpful, uninterested, and generally uncaring. They didn't care that I was a guest, who had never been to their town before and required assistance. The room itself was extremely overpriced! I can not recommend this motel in good faith to any traveller.
- Official Description (provided by the hotel):
- Nestled in the valley formed by the Uinta-Wasatch-Cache mountains, Days Inn Provo hotel near Brigham Young University is the perfect place for your Utah vacation. Our convenient location near Highway 189 means it is easy to visit popular destinations near our pet-friendly Provo, UT, hotel. Our welcoming, helpful staff will help you get the most out of your trip. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn - Provo Utah
- Provo Days Inn