We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never stay at any Days Inn ever again” 1 of 5 stars
Review of Days Inn - Provo

Save Saved
You added Days Inn - Provo to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Days Inn - Provo
2.0 of 5 Motel   |   1675 N 200 West, Freedom Boulevard, Provo, UT 84604   |  
Hotel amenities
Ranked #10 of 20 hotels in Provo
1 review
3 helpful votes 3 helpful votes
“Never stay at any Days Inn ever again”
1 of 5 stars Reviewed June 4, 2014

Let me preface this review with the fact that I never have made a hotel reservation with any place that costs more than $60 a night.

That said, I will NEVER make a reservation with Days Inn ever again. Their corporate customer service is beyond rude and appallingly inconsiderate and unhelpful. Although I have stayed at Days Inn and their affiliates previously, I will never ever do so again whether I have to go out and get an expensive hotel or not. We had one major problem with this particular hotel and Days Inn couldn't care less.

I Will say this, the staff at the Provo Days Inn did pretty much everything they could to take care of us. Everything they could besides keep up their hotel that is. Honestly, I wasn't expecting anything other than a clean room where I could relax and take a nice bath after my thirteen hour drive before sleeping comfortably in the king bed I reserved. Such was not the case. The room we received when we arrived was anything but clean (as were the rest of them by the way). It was filled with smoke. I'm pregnant. I'm not going to stay in a non-smoking room that smells like ten people lit up in it for three days straight. Thanks. The second room we got was two queens. Understandable for one night, but I ordered the king for a reason. My 6'4" husband and my prego butt just do not fit well on a queen. I'd take it for the night since its late, but I wanted my king for the rest of my stay. In any case, our queen room door refused to open. Grrr, seriously the maintenance issues were seriously getting annoying. They got the room open thank God. In the morning we left for our scheduled vacay stuff and the manager called to tell us they'd switch us to a king when we got back. We told her we wouldn't be getting back till much after three (their check in time) and still expected to get our king room. When we did arrive back that evening, the front desk staff informed us we would have to stay in our queen. Eventually they did give us a king (hence the staff did do everything they could to appease us) there was just some miscommunication between the manager and her underlings. The next day, our key cards didn't work when we got back to our room during the day. No major problems with that, it just shows how terribly dilapidated this place is. I really can't believe it's still in service.

Oh and the most major thing about this is not the imperfect arrival or the outdated accommodations. It was the serious unclean state of the hotel and the complete disregard of customer service by corporate.

-Smoke in non-smoking rooms
-Blood stains on carpet and linens (I didn't bring this up because it was in every room we had and I am still trying to process how they could do this)
-bath tubs that don't stay filled
-and a structure which has never been fixed up therefore is falling to pieces
-A MAJOR HOTEL CHAIN THAT CARES NOTHING FOR THEIR CUSTOMERS AND WHO WILL YELL AT, DEMEAN, AND IGNORE ANY COMPLAINERS.

  • Stayed May 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

177 people have reviewed this hotel

Traveler rating
    28
    50
    57
    22
    20
See reviews for
76
41
16
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Murchison, New Zealand
1 review
5 of 5 stars Reviewed June 2, 2014

Tidy, welcoming place with very friendly staff, great location close to town but still nice and quiet. Felt safe and welcomed even when travelling on own. Nice comfy beds, great internet connection and good to have fridge and microwave in room

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo
1 review
4 of 5 stars Reviewed May 30, 2014

Very good location and pretty good motel for the price we paid. We would stay there again. One night was free with our Wyndham rewards and we had no problem with the service.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
1 review
4 of 5 stars Reviewed May 28, 2014

The room was large, comfortable, fridge and microwave clean and worked well. The only problem is the noise from rooms over and behind. Could hear all uses of shower and walking around overhead. Couldn't they have put some insulation in when constructing? Or at least more.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo
1 review
3 of 5 stars Reviewed May 21, 2014

You get what you pay for. The room was adequate but the front door must have been made out of paper since it did nothing to keep out the traffic noise.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Days Inn - Provo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn - Provo

Address: 1675 N 200 West, Freedom Boulevard, Provo, UT 84604
Location: United States > Utah > Wasatch Range > Provo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 20 hotels in Provo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn - Provo 2*
Official Description (provided by the hotel):
Nestled in the valley formed by the Uinta-Wasatch-Cache mountains, Days Inn Provo hotel near Brigham Young University is the perfect place for your Utah vacation. Our convenient location near Highway 189 means it is easy to visit popular destinations near our pet-friendly Provo, UT, hotel. Our welcoming, helpful staff will help you get the most out of your trip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Wyndham, Tingo, Hotels.com, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Days Inn - Provo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn - Provo Utah
Provo Days Inn

Owners: What's your side of the story?

If you own or manage Days Inn - Provo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.