I wish I would have read reviews before we booked. We were greeted by the concierge when we walked through the door. He was very kind. Check in was fast. When we got in our room we noticed the "jet engine" sound of the AC. While we were deciding what to do we heard our neighbor one room over complaining to maintenance about the roar of the AC. The maintenance man told me from the other ladies balcony that he would go to the front desk and get us moved rooms so he could fix the compressor in the AC. I have never been moved rooms because of someone else's complaint about my own room. It was kind of funny. We went down to the front desk to move rooms and were told that no other rooms were clean so we would have to wait. No big deal. When we came back later we were told that we had been moved to an executive suite but the second check in took much longer than the first. I guess the employee had forgotten to have us fill out the paperwork the first time around so he couldn't find us anywhere in the computer. We finally got to our room and it was much nicer than the first one. King bed in a separate room, a kitchen, dining room, jetted tub, and balcony that could be accessed from the bedroom and living room. It was very clean. The bedroom was very warm even with the AC on full blast. All was well until 4:00 am when the AC stopped working and it was stifling hot. We could not figure out how to make it work. We opened the balcony for a bit but it only helped a little. Would have been a great stay if not for the AC problems in both rooms. I'm glad we got a deal from KSL.com. I would have been mad if we had paid full price.
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- Also Known As:
- Yarrow Hotel Park City
- Yarrow Resort Park City
- Yarrow Hotel And Conference Center Park City, Utah