We took a weekend get-away to Park City (about 70 miles from home). I guess I was expecting more for a Park City hotel. I kekpt asking myself, why am I disappointed? Would I be this critical if I were in Boise?
Its a nice hotel, but old. And its age shows. The room and bed were fine. The pool looked fun, esp. since its outdoor open year-round. (It says year-round but then there is a sign on the door saying it may be closed--we went in November and it was open) The pool is off limits to anyone under 14--glad we left the kiddos at home. They would have been disappointed! The hotel is in town. Close to the ski lifts and downtown Main street. Within walking distance is a great little place (we had breakfast and oh it was good) called Squatters.
I think the gentleman (who kept declaring that he'd lived in Park City for 20 years) that helped us was new. He kept saying these awkward things that made me pretty uncomfortable.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 7, 2012
Thank you for your input on your last stay with us, I am sorry that we did not meet your expectations. I have addressed your concerns with my front office manager to ensure the agents know the appropriate dialogue to have with guests. We apologize that you were left feeling uncomfortable with your interaction with our guest service agent.
Report response as inappropriate
I have also spoken with the maintenance manager so we can get the time fixed on the pool door, as well as to clear up the confusion about the age allowed in the pool. We do allow children in our pool, however they need to be at least 14 to be in the pool unsupervised.
We hope that you will give us a chance in the future to improve your exerience with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.