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“Absolutely no amenities and no service!” 1 of 5 stars
Review of The Prospector

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The Prospector
3.0 of 5 Condominium   |   2175 Sidewinder Drive, Park City, UT 84060   |  
Hotel amenities
A TripAdvisor Member
“Absolutely no amenities and no service!”
1 of 5 stars Reviewed January 5, 2005

I wanted to warn other travelers that this "hotel" is by no means a hotel as you know it. There is no linen service, trash is rarely collected, the room was never cleaned, there is no hotel lobby to speak of, the only amenities of any merit exist in the adjacent Silver Mountain health spa and passes are not distributed as promised. After complaining for two days, I finally acquired two onetime passes for myself and my daughter and had to pay for my daughter to go to the spa on the following day. There was no phone service (down for our entire stay), the only way to reach the "front desk" (actually in Carriage House condos 2 blocks down the road) was to go there in person during business hours. Toilet paper and kleenex was not replaced and we had to purchase our own. Drawers were split and wouldn't open, doorknobs were dangling on the closet. We paid 165.75 per night for this experience (christmas holiday week) and to top it off, their check-out time is 10:00 AM. What a joke! This trip was booked through travelnow and is affiliated with hotels.com and point-travel. I have written to them and hope that they will drop this hotel and/or refund some of our payment. This "hotel" is not worth the aggravation. The rest of our trip (skiing and town ambience) was great.

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57 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
A TripAdvisor Member
1 of 5 stars Reviewed February 4, 2004

Just got back last night from Park City. The ONLY dark spot on the trip was the accomodations. We arranged travel through MountainVacations , and I am not sure I would ever use them again. We stayed at the Prospector Lodge, and I think it would be fair to say we paid far more than what the room was worth... We documented the following problems with the Prospector Lodge:1) Bed had no mattress pad. 2) Bed sheets never changed during entire week. 3) Floor never vacuumed during entire week. 4) Shower stall never cleaned during entire week. 5) Irregular towel service (sometimes had to ask, sometimes no washclothes, etc...) 6) Trash not removed every day. 7) Sidewalks never cleared, very icy, you couldn't even carry your bags from Reception to our building without great difficulty (I hope if, god forbid, someone gets hurt they sue, they deserve it!!!) 8) Broken window blinds, no drapes, very light in room at night. 9) Drinking glasses never cleaned or replaced, no coffee cups (even though there was a coffee maker.) 10) No water for shower after skiing on 31 Jan and 1 Feb (entire building did not have water.) 11) Furniture in disrepair (knobs on dressers fall off, drawers hard to open.) 12) MountainVactions website states "4th night free valid November 22, 2003-January 11, 2004, January 25, 2004 - April 8, 2004", did not appear to be reflected in the price we paid.We found out later from some of the "tenants" that Deer Valley and the Canyons actually leased most of the building we were in for their seasonal workers, so we had people coming and going all hours.Some of the stuff was minor, to be sure, but after a while it really started to grate on my nerves for the money I paid!!!In all fairness, the room had new carpet and a fresh coat of paint, but come on, at least give us clean sheets every couple days, and get the gunk out of the shower drain!!! We were scared to go into the hot tub at night considering the way our bathroom was cleaned...

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Prospector

Address: 2175 Sidewinder Drive, Park City, UT 84060
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 70 Specialty Lodging in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Prospector 3*
Number of rooms: 250
Official Description (provided by the hotel):
Experience Park City like a local and enjoy breathtaking scenery, unparalleled skiing, mountain recreation, fine dining, and so much more. The Prospector Lodge and Convention Center, an official venue of the Sundance Film Festival, has ideal corporate meeting space and lodging facilities conveniently located within the heart of Park City. With ski resorts and Main Street only 5 minutes away, The Prospector Lodge is the perfect place to stay. Our privately owned condominium style accommodations offer a real Park City feel. Guests can choose studio accommodations with either one or two queen beds, a loft with 1 queen and a sofa sleeper, or a 3-bdrm condo that sleeps 8. Most units have full kitchens, many have fireplaces and some even have a washer and dryer and dishwasher, and all are within a block of the Silver Mountain Sports Club and Spa. We have a 24 hour Front Desk for your convenience. ... more   less 
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Also Known As:
The Prospector Hotel Park City
The Prospector Park City, Utah

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