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“DON'T STAY HERE!!!!!” 1 of 5 stars
Review of Powderwood Resort

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Powderwood Resort
3.0 of 5 Condominium   |   6975 North 2200 West, Park City, UT 84098   |  
Hotel amenities
Utah
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“DON'T STAY HERE!!!!!”
1 of 5 stars Reviewed August 10, 2010

The condo looked nice when we arrived. The kids wanted to watch tv so we pulled down the murphy bed. There was a HUGE URINE stain on the sheets all the way down to the mattress. It was awful. We called and they said they couldn't do anything. It was late so most of us crowded into the other bed and my daughter and her baby slept on the small couch. It has NO air conditioning. We played with the fireplace and it didn't work. The tv in the bedroom didn't work. It was awful. DON'T STAY HERE!!!

  • Stayed August 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHVManager, Manager at Powderwood Resort, responded to this review, January 28, 2011
Powderwood Resort is managed by All Seasons Resort Lodging and has new management for our Kimball Junction Resorts which includes Powderwood Resort. We are dedicated to ensuring that each guest receives great service and an excellent value. We have had some challenges in the past but those are being fixed!

The response you received from the staff that there is nothing that could be done regarding the cleanliness issues is absolutely unacceptable. We now have many procedures in place to remedy such problems and have trained the staff to make guest comfort and security their top priority.

Unfortunately most residences and condos in Park City, Utah do not have air conditioning due to the very short summers and cool mountain air. During the summer months to conserve our natural resources the gas fireplaces are turned off.

We look forward to having you as our guest soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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30 reviews from our community

Traveler rating
    2
    9
    11
    4
    4
See reviews for
11
5
Solo
0
2
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Miami
1 review
4 of 5 stars Reviewed March 14, 2010

This place is very cute. It isn't very fancy, so if that's what you're looking for avoid. But if your laid back then no worries. The place is in a great location and the staff is extremely helpful for a first-time traveler to the area. The prices are very affordable. I felt like I was one of the only people there, even though there are so many condos. It's very private and cozy. I will definately return to Powderwood!

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
1 review
1 of 5 stars Reviewed March 12, 2010

When I pulled back the sheets to go to bed there was a bunch of HAIR all over the bottom sheet! Obviously they had not changed the sheets..GROSS!! Also there were no sheets to the hide-a-bed where my other family members were to sleep. When running a bath for my grandkids the hot water was beyond any safe temperature and it burned my hand! I am just glad I check the water before putting the kids in! This place needs a serious property manager and housekeeping service.

  • Stayed March 2010, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHVManager, Manager at Powderwood Resort, responded to this review, January 28, 2011
Powderwood Resort is managed by All Seasons Resort Lodging and has new management for our Kimball Junction Resorts which includes Powderwood Resort. We are dedicated to ensuring that each guest receives great service and an excellent value. We have had some challenges in the past but those are being fixed!

We look forward to having you as our guest soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada
1 review
2 of 5 stars Reviewed February 24, 2010

There were 9 in our party, 6 adults, 3 children. We selected a 2 bedroom, plus loft unit.
Upon arriving at check-in, I was immediately not impressed. Asked about some of the things we had requested as was told they had no special requests listed on our reservation.
Upon arriving at the condo unit, I was immediately dissatisfied. It was dirty. Looked like the fan had not been dusted in months, ants on the floor of the bathroom, hair in the second shower, and electrical outlets that did not work in the bathroom or bedroom.
The sofa sleeper was a real joke. Am not sure if anyone could have actually slept on it as the springs in the mattress were unbearable. Our grandsons were going to sleep on it, but chose the floor instead.
I contacted the front desk about the uncleanliness of the room and was met with a ho hum attitude. Manager of housekeeping did call, and they did send someone over to clean the fan, however, they wanted to do a full cleaning of the condo, which was just not going to be convenient.
The kitchen lacked any ammenities and the dishes and glasses that were in the cupboards were dirty. Had to wash coffee cups, wine glasses and drinking glasses before we could even use them.
When speaking with housekeeping I was told that they thought the unit was "owner occupied" and that was the reason for it not being clean. I found that to be ridiculous, as they should have know when they received the payment for the rental that it was not currently being occupied by the owners.
I would not recommend this property to anyone and do not planning on staying their on our next trip to Park City.

  • Stayed February 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHVManager, Manager at Powderwood Resort, responded to this review, January 28, 2011
Powderwood Resort is managed by All Seasons Resort Lodging and has new management for our Kimball Junction Resorts which includes Powderwood Resort. We are dedicated to ensuring that each guest receives great service and an excellent value. We have had some challenges in the past but those are being fixed!

The experience you encountered is night and day from the feedback we are getting from our guests. Our owners have done upgrades to the two bedroom with Loft units which makes for a much more comfortable stay.

We look forward to having you as our guest soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada
1 review
4 of 5 stars Reviewed June 22, 2009

Our condo was neat and clean, comfortable and quietly located - just right for the two of us. Although we didn't use all the accommodations provided in the condo, we appreciated them being there for our use. The only thing that could be negative for some folks is that you have to go to a different location (about a mile away) for the key. But it was easy to find and no problem to us. There were plenty of bath towels, etc, in the condo, but if we had been in need of something, it could have been a slight inconvenience. The view and outdoor scenery around the condo was wonderful. And the price was great!

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston-Salem, NC
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 1, 2007

We needed an extra night as our favorite condo was booked, thus our stay here. It was dated, noisy, and just off the major freeway. Stay here only if you are on a tight budget, everything else is booked, or you are promised in writing an updated unit.

  • Stayed March 2007
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHVManager, Manager at Powderwood Resort, responded to this review, January 28, 2011
Powderwood Resort is managed by All Seasons Resort Lodging and has new management for our Kimball Junction Resorts which includes Powderwood Resort. We are dedicated to ensuring that each guest receives great service and an excellent value. We have had some challenges in the past but those are being fixed!

We look forward to having you as our guest soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 16, 2007

My wife and I went to Powderwood for our honeymoon. She was hesitant because of some of the reviews posted below on this website. When we arrived we were thrilled. The condo was great. It was exactly as I expected. The decor was attractive and the layout was excellent. It fit all the essentials into the space available very efficiently. It even had a washer and dryer with soap sitting there on the countertop. The location was excellent. There were many stores and restaurants close. It was close enough to I-80, close enough to downtown Park City, and was right by the Outlet Stores. And still it was very private. We stayed there almost exclusively during our visit to Park City and loved it. Perhaps a reason for our success is that I did request to have a "newly renovated" condo. I don't know whether or not they met that request, but it was excellent.

  • Liked — Beautiful condo
  • Stayed June 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Powderwood Resort

Address: 6975 North 2200 West, Park City, UT 84098
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #35 of 68 Specialty Lodging in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Powderwood Resort 3*
Number of rooms: 80
Official Description (provided by the hotel):

PowderWood offers guests a choice of 1- and 2-bedroom condominiums as well as 2-bedroom loft condominiums, with mountain-style spiral staircases accessing the cozy lofts.

For the same price as a hotel room, guests enjoy all the comforts of home here - with full kitchens, spacious living rooms, comfortable bedrooms, and private balconies to take in the mountain air and stunning seasonal views.

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Also Known As:
Powderwood Hotel Park City
Powderwood Resort Park City, Utah

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