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“Great weekend getaway!” 4 of 5 stars
Review of BEST WESTERN PLUS Landmark Inn & Pancake House

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BEST WESTERN PLUS Landmark Inn & Pancake House
2.5 of 5 Hotel   |   6560 N Landmark Dr, Park City, UT 84098   |  
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Ranked #15 of 59 hotels in Park City
Salt Lake City, Utah
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
86 helpful votes 86 helpful votes
“Great weekend getaway!”
4 of 5 stars Reviewed July 13, 2012

We have visited the landmark in many times over the past few years. We've tried other places but keep coming back to the landmark inn. The breakfast is a "real" breakfast, not just a bagel and toast. Eggs, biscuits and gravy. They did stop doing the bacon and sausage, that's been a bummer. But the restaurant is just down stairs in the hotel so its super convenient.

The rooms are always very clean and the staff does a tremendous job. Great pool, with ping pong . We've stayed as a couple as well as with the whole family and everyone has a great time.

It's about 10 mins from Main street, but you are about a minute away from the outlet mall you could easily walk. Plenty of stores, shops and restaurants around close.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bestwestern L, Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review, July 18, 2012
Thank you for your comments!!
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293 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2012

We stopped in Park City for a day on our way across the country. Had I known the place was as beautiful as it is then I would have stayed even longer, especially given our great deal at this hotel. The room was very large for the money, the amenities were excellent, and the breakfast was actually something to brag about. I had a great stay.

Room Tip: It is pet friendly!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 10, 2012

Everything was good. The front desk staff were friendly and helpful. Great pool, good bed however around 10 PM. The whole room started vibrating. The room was on the second floor over looking the pool. It was really weird. I forced myself to sleep because I was so tired from driving. I have no idea what time the vibrating stopped. I was up very early to continue on my way. I would not return to those rooms.

Room Tip: Do not stay overlooking pool. They call it the first floor.
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  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed July 2, 2012 via mobile

Easy place to stop. Clean and nice. Good breakfast.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 1, 2012

Our road trip had us staying around the Park City area. Similar to another review, we took the attractive rates at the Best Western and lowered our expectations accordingly. While the hotel isn't as new as others, it was a fantastic stay and we wish we could have stayed longer to enjoy all of the things it and the area had to offer. The pool and hot tub were of good size and in a larger room with a pool table and a ping pong table also available. The best part of the stay though was the fantastic breakfast buffet at the Pancake House the next morning.

If you like cookie cutter hotels at higher rates, this may not be the place for you. If you like your hotels with a bit of character and a good rate, this is your place!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal Lake, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2012

Offers Military Discount. Good Mattress. Breakfast was included and good. This hotel is not all that close to the center of town, but it is close to the highway.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 23, 2012

I was traveling across the country, so really all I ask for is a clean, quiet, and comfortable place to rest overnight. This was far from that.

The front desk clerk was less than hospitable and barely even made eye contact. When I entered the room I could tell it was obviously under repair. The bathroom floor had "pockets" of dirt, there were large sections of paint peeling off on the entire vanity area/around the mirrors. The products in the bathrooms smelled HORRIBLE (i also had two lotions instead of a conditioner) and I had to find a cup elsewhere to brush my teeth. The towels were an odd yellow-brown color and extremely rough. It also would have been wonderful to know ahead of time that, in the shower, the hot and cold knobs are reversed!. I found out the hard way.

Then the noise began around 7 pm. There was clearly maintenance happening in the VERY next room. Finally at 9:30 pm, I walked out and asked them when they would be done. They could see I was obviously exhausted, but continued to work for another 30 minutes. A heads-up from the front desk would have been appreciated.

The ice machine sounded like the hotel was being bombed, and the pipes in the walls of the room itself sounded like a tornado passing by. After all of this I finally managed to drift off when I was awoken by a terribly loud tv. It was coming from another guests room at about 1 am. The gentleman at the front desk was pleasant and considerate and immediately took care of it.

Only redeeming quality is that the room is large and the common area is clean. Checked out and the front desk clerk almost couldn't be bothered. I would advise anyone to steer clear of this place if you would like to wake up clean, refreshed, and in a good mood.



 



  • Stayed May 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at BEST WESTERN PLUS Landmark Inn & Pancake House, responded to this review, June 27, 2012
We are so sorry for your recent stay with us. We apologize for the many disappointments you experienced. This is definitely not the level of service we expect every customer to receive. Please contact us so that we can make amends. Please contact Julie Ovard or Tyler Angell at 800-548-8824.
Thank you,
Julie Ovard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Landmark Inn & Pancake House

Address: 6560 N Landmark Dr, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Park City
#12 Family Hotel in Park City
#18 Romantic Hotel in Park City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Landmark Inn & Pancake House 2.5*
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Also Known As:
Best Western Plus Landmark Inn And Pancake House
Best Western Plus Landmark Inn & Pancake House Hotel Park City
Best Western Landmark Hotel
Best Western Park City
Park City Best Western
BEST WESTERN PLUS Landmark Inn & Pancake House Park City, Utah

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