We went out of our way to book here after reading all of the stellar reviews on tripadvisor, however, we were greatly disappointed.
We stayed in a 1 bedroom luxury suite. The room was spacious, but mainly a lot of wasted space. We had a private hot tub on our balcony, which was nice and convenient, but it was really dirty and grainy. The room was modernly decorated, and at first look impressive, but it is all very cheap. We could hear our neighbors through an adjoining door. They were speaking in a normal tone and we could hear them clearly. We could even hear them turning in bed and the rustling of the duvet covers. Very poor design.
The kitchen was a waste. The dishwasher racks were offline and it was a hassle to get dishes in and out. Again, very cheap or poor maintanence. The convection oven did not work. We called the front desk twice on this. The first time we were told we could roast a turkey in there, and to just keep fiddling with it and that it would work eventually. The second time we requested a maintanence person to come look at the oven. We were told someone would come up, but they never did. The only great thing about the kitchen was the fridge. But who needs all that fridge space if it's too much of a hassle to cook in that kitchen. We wasted a lot of money on food and after the oven fiasco, ended up having to order out.
I give the place 2 stars; one for the comfy bed and the other for being a decent location to the slopes. We will return to Utah, but never again to the Newpark Resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Our apologies to Reviewer 'Bubblebudd'. Clearly disappointing experiences of this extent are not indicative of the overwhelmingly positive responses that so many have posted. The sanctification of our guests is of utmost importance. I have sent a message to Bubblebudd to address these matter further. We always appreciate the feedback, even when it is not positive.
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Chris Eggleton | General Manager | firstname.lastname@example.org
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.