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“Excellent location and reasonable price” 4 of 5 stars
Review of Sunrise Lodge, a Hilton Grand Vacations Club

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Sunrise Lodge, a Hilton Grand Vacations Club
3.0 of 5 Hotel   |   2307 W. High Mountain Rd, Park City, UT 84098   |  
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Ranked #17 of 58 Hotels in Park City
washington dc
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent location and reasonable price”
4 of 5 stars Reviewed January 27, 2013 via mobile

Booked a last minute stay at this hotel and was pleasantly surprised at the accommodations and price. The room was very clean and new. Lifts were right outside the hotel with the canyon village across the parking lot. Overall it extremely convenient and you can't beat the price. Would def consider this hotel again especially if we traveled with a large group.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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355 reviews from our community

Traveler rating
    201
    92
    34
    22
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

I had a terrific experience staying at the new Hilton Grand Vacations at Sunrise Lodge in the Canyons. The staff was extremely nice and helpful to recommend dining and entertainment options. They also come to your room to fit you for boots and skis and store them for you. The ski equipment is all brand new and on-site. We were the first to use our equipment! First class service at its best. The property is brand new and the rooms are very nice. Mine included a full kitchen, fireplace and washer/dryer that was perfect for in-room dining and ski clothes washing. Ski lift is a stones throw and there is a free shuttle service into Park City. I definitely plan to return!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Top Contributor
86 reviews 86 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel has only been open a few months ( nov. 2012 ) and its' staff really seems to be trying their utmost to please the guests. Every person that worked here went out of their way to be helpful. The location is very nice - in an area of several large hotels which are all a short walk to various lifts. There are also very frequent shuttles which run to Park City Mountain Resort and Park City town as well. The room had a mini kitchen and fireplace. One downside is that there is no room service nor a hotel restaurant/cafe. There are places to eat within a 5 minute walk however.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

I highly recommend staying at this hotel; the staff working here are amazing! I travel a lot for work and stay in a lot of hotels but this by far has been the best experience. We stayed at this hotel during the Sundance Film Festival this past weekend and had some of the best customer service from any hotel I've ever stayed at. My colleague and I had to get a lot of items for our event shipped to the hotel, and after a quick phone call the week before, all the boxes were waiting in the room when we arrived. The most impressive aspect was that we had a relatively large crate shipped (from Texas!) and it was stored for us. The staff helped us disassemble, load everything into our car (storing the removable seats), re-load after the event and organize the shipping. Rafe, the General Manager and his staff helped make everything for our event go smoothly and made it so easy for us to handle. All of the staff were extremely attentive, helping us get transportation wherever we needed to go.

Room Tip: We had one of the suites, which had a GREAT kitchen, perfect for cooking your own food and a goo vie...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2013

This is a great hotel right off the slopes of The Canyons in Park City. Spacious brand new high end room. The staff is very friendly and helpful. They are still working out some of the kinks, as they just opened. Rented ski equipment right from our room through the ski valet. Ski valet brought boots to our room within 15 minutes of our call to try on and get fitted. Then skis were waiting for us down stairs where you walk out to the lift. Full kitchen made it easy to cook a few meals in the room and washer/dryer in room was great for washing ski clothes.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
1 review
5 of 5 stars Reviewed January 3, 2013

I would highly recommend the Hilton Grand Vacations at Sunrise Lodge near the Canyons. The hotel is brand new - which is a bonus - and the rooms are spacious, clean and comfortable. The staff were helpful and friendly, especially the bellman. We were traveling with young children, so it was very helpful to have a ride in our rental car to the ski school by Hobie or Trace...so we could be very close and avoid parking or walking with the kiddos. The hot tub and pool was a favorite for the kids, and the ski valet for the adults! The Canyons was great with very short or no lift lines, even during one of the busiest times of the year.

The drawback would be the surrounding restaurants were overwhelmed with slow service but we had a great meal inside our suite, and the shuttle to Park City worked well. (would highly recommend Prime Steakhouse)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Sunrise Lodge, a Hilton Grand Vacations Club, responded to this review, January 15, 2013
Thanks for taking time to review Sunrise Lodge. We are pleased you enjoyed your stay and we look forward to your next visit!

J. Rafe Sykes
GM Rocky Mountain Region
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
salem, oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 3, 2013

Great facilities and friendly staff. Walking distance to lifts and away from business of Main Street Park City. Our suite was beautiful but still getting kinks worked out because it is newly opened.
The only problem is the staff was unaware of needs of skiers on vacation---and this is a ski resort. No place to take off boots at ski corral/valet area---staff suggested we walk from room, take elevator and down several long hallways in our ski boots in order to get to ski corral. Evidently they have no idea how difficult walking in ski boots can be. Could not buy tickets at front desk and no discounts on tickets were given, even when paying for very expensive room. They need to go look at Stein Eriksen's Lodge to see how to cater to skiers.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Sunrise Lodge, a Hilton Grand Vacations Club, responded to this review, January 22, 2013
Thank you for your feedback and I’m sorry we did a poor job of explaining our amenities during your stay. We actually do have on-site lift ticket sales and several options for ski valet service. I apologize this was not more thoroughly explained. We appreciate your feedback and will use it to make improvements. Thanks.

J. Rafe Sykes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise Lodge, a Hilton Grand Vacations Club

Address: 2307 W. High Mountain Rd, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Park City
#11 Family Hotel in Park City
#16 Romantic Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sunrise Lodge, a Hilton Grand Vacations Club 3*
Number of rooms: 154
Official Description (provided by the hotel):
Enjoy an unforgettable vacation at Sunrise Lodge, a Hilton Grand Vacations Club. Nestled in the mountainside village of the Canyons Resort, the resort offers a year-round destination for skiing, hiking, exploring and relaxation. Surrounded by the Wasatch Mountain range next to the Sunrise Lift, we are just minutes from Park City Mountain Resort and Deer Valley Resort. Rooms range from studios with sofa sleepers up to four bedroom suites with all the comforts of home. ... more   less 
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Also Known As:
Sunrise Lodge, a Hilton Grand Vacations Club Park City, Utah

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