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“What an amazing hotel and staff” 5 of 5 stars
Review of Hotel Park City

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Hotel Park City
4.0 of 5 Hotel   |   2001 Park Avenue, Park City, UT 84068   |  
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Ranked #4 of 58 Hotels in Park City
Certificate of Excellence
oklahoma city ok
1 review
“What an amazing hotel and staff”
5 of 5 stars Reviewed October 3, 2009

The rooms are wonderful! The staff top notch! The spa....wow.....I had a wonderful experience here at Hotel Park City. From check in to check out the staff was very attentive to our needs. The customer service was remarkable. Mike in particular was outstanding. Can't wait to go back and stay again.

Thank you so much for a great trip!

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

Traveler rating
    463
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Ut
1 review
5 of 5 stars Reviewed October 1, 2009

I booked a lovely room for my son and his new bride they have raved a out the beautiful and comfortable accomedations service and atmosphere the staff weent out of thheir way to make them feel as though they were the only and most important VIP in house, room service was great and that they wanted. To return again soon.
Thanks staff
Mike SLC Ut

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LV
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2009

Outstanding customer service! The spa services were the best I have ever experienced! The suite had a private balcony and fireplace. The shower has 3 shower heads including the rain shower head. The grounds are beautiful! The is a must stay place! I will return.

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
77 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed September 16, 2009

Read the reviews....1/3 of all travelers call this place a "nightmare". Other comments include overpriced & disappointing...5 star hotel 1 star service...poor service...dreadful...useless staff...inconsistent...terrible service...shame the service...and the list goes on & on! We stayed here last Feb for a ski trip and were completely disappointed. It's as if the staff is deaf, dumb and blind. Seriously...if all goes well and you do not need to interact with the staff, you might get out ok. But if you have even 1 request, forget it. The GM argues with customers!! Staff is misinformed. Good luck finding someone to answer the phone or complete simple requests. Hotel may look nice. But has the service of a budget hotel. Even scarier, my last review was taken off here. Shame shame. They can't even run a ski shuttle on a schedule. There is no complimentary town shuttle for this price? Unbelievable. Concierge is rude and useless. Main phone # is always answered by voicemail. Spa is in the parking garage. Rarely a bellman/doorman or ski valet on duty. I've written letters to owner, no response. Also notified AAA and Leading Hotels of this abomination they call luxury/4 diamond. The GM should be fired!

  • Stayed February 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 26, 2009

Pros: spacious rooms with kitchen and large bathroom, balcony over the pool and Golf course. Beautifull view on the mountains. Good value for money (paid $179). Quiet area. Very clean (2 room service in the day).
Cons: can't walk to Park City mainstreet - car needed (5-min). Wifi connection is weak on 2sd and 3rd floor. Swimming pool is small (but who cares with so much today around Park City?).

  • Stayed August 2009, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaver, Utah
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 13, 2009

We thought Hotel Park City was the perfect choice for our family getaway. We were in cottage number 2 room #412. It is the perfect location. We enjoyed the beautiful views from the balcony and really enjoyed having our own jaguzzi. The kids thought the sofa bed was comfy and liked the DVD player with surround sound. The pool was fun and food was great. We will be going back for sure! Next time we will make time for golfing.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 29, 2009

Hotel Park City is a nightmare to deal with! Their customer service is nonexistent. Do yourself a favor and stay where you will be treated well.

  • Stayed May 2009, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Park City

Address: 2001 Park Avenue, Park City, UT 84068
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Park City
#3 Family Hotel in Park City
#3 Luxury Hotel in Park City
#10 Business Hotel in Park City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Park City 4*
Number of rooms: 100
Official Description (provided by the hotel):
All suite ski, golf and spa resort. Located at the base of Park City Mountain ski resort directly on the 18 kilometer Nordic ski course within the heart of Park City. Other amenities: Ruth's Chris Steak House for fine dining, ski rental, outdoor heated pool and hot tub, Room Service, complimentary Starbucks coffee service in the lobby daily. AAA Four Diamond rating. ... more   less 
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Also Known As:
Hotel Park City Utah

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