First time to Park City. Hotel was wonderful, great location - close to everything without being crowded with people and businesses. Main lobby was very lodgelike and pretty, rooms in the main building were spacious, very comfortable and upscale. Great bathroom and amenities.
The customer service was outstanding, from helping us at checkin, to guiding us where to rent gear, where to eat, what to do, etc. They really went above and beyond when I left my sunglasses at a restaurant downtown and within fifteen minutes they were there and back with them, we didnt ask them to do it, they went on their own accord. It was really thoughtful and helpful.
Beyond expectations, would absolutely stay again.