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“Excellent accommodations!” 5 of 5 stars
Review of The Chateaux Deer Valley

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The Chateaux Deer Valley
4.0 of 5 Hotel   |   7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)   |  
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Dine & Stay
Ranked #6 of 59 hotels in Park City
Wrangell, Alaska
Top Contributor
155 reviews 155 reviews
47 hotel reviews
Reviews in 31 cities Reviews in 31 cities
81 helpful votes 81 helpful votes
“Excellent accommodations!”
5 of 5 stars Reviewed September 6, 2013 via mobile

This is one of the nicest hotels I've ever stayed in. The clean, comfortable room had a feather bed, jacuzzi tub, fireplace and other amazing amenities. The staff was again, some of the best I've encountered (and I travel a lot!). The complimentary shuttle was great with friendly, helpful drivers who will take you down to Main Street and pick you up in a timely fashion. The prices was reasonable in the off season. I highly recommend this hotel!

Stayed September 2013, traveled solo
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285 people have reviewed this hotel

Traveler rating
    209
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    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Any
English first
Florence, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

I'm seldom at a loss for words; and all I can say is this place is AWESOME!!!! I can't remember a more relaxing, comfortable, peaceful, quiet, and friendly place I've ever stayed. Our stay was during the "off season" so the winter ski season is probably very different.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

We just returned from another great stay at The Chateaux in Deer Valley. From the check in with Alex to the warm greeting from the Guest Services Manager Jacqui Livingston I have to say every staff person I came in contact greeted us with a smile and a greeting. We found our accommodations to be in excellent condition. I thought the guest amenities in the units were quite good. I used the exercise room each day and found the equipment to be in very good condition. I was a bit surprised that they didn't have flat screen TV's in the exercise room with direct audio feed to each piece of equipment but that wasn't a big deal. We have stayed at The Chateaux several times and would certainly recommend it to anyone considering a stay in Deer Valley.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salt Lake City
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 27, 2013

If your idea of a hotel should capture the feeling of an aging, under-funded apartment complex, this is the place for you. As you enter the property through the dirty, dimly-lit, sour-smelling parking garage, the hope that things can only get better gradually fades. This place gets pretty good reviews, but after staying here, I am absolutely convinced that at least some of the positive reviews are coming from the owners of the individual units.

We arrived in August with our four children for one last summer fling. We intended to stay seven nights but checked out after two. This place gave us the creeps. Getting our bags from the dank, underground parking garage involved two separate elevators and walking through areas that should only be seen by the janitor, who, by the way, probably hasn't dropped by for a while. This place is in serious need of an overhaul, and I would guess it has hit some serious financial problems. The few staff that were there were friendly but not very polished, and the room was cozy and cute, but VERY overpriced (I cannot stress that enough) and did not feel at all like a four-star property. The room felt dark, some items were in need of repair, and we all felt trapped and surrounded by musty, meandering, banged-up hallways. We could either sit in the room or go swim in the very tiny, 4-foot-deep swimming pool. It felt very cheap and not at all resort-like. My wife and I both felt a serious case of buyer’s remorse, as did other people we talked to that were staying there. We all breathed a sigh of relief as we drove out of the parking garage, bound for a better place.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

Every detail was great. We were treated very well and offered all kinds of amenities. Thanks so much to everyone there, especially Jacqi! We had a great brunch at the sister hotel near by and a complementary ride door to door. We walked around the area and enjoyed the spectacular views all around.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed August 21, 2013

From the first phone call to book a room for our anniversary to our departure, the staff was friendly and efficient. In these days of no good customer service, they were a refreshing breath of fresh air. When we arrived, we were given a wonderful suite with a wall of windows with a beautiful view of the mountains. The fireplaces in the living room and in the bedroom added to the warm atmosphere. The property is immaculate and well maintained. We ate in the restaurant on site and it was delicious. I cannot say enough good about the staff. The went out of their way to help our anniversary be the very best.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis Maryland
Top Contributor
96 reviews 96 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 19, 2013

The Chateaux is an attractive property with tasteful public rooms and good meeting facilities. The room was pleasant but had a very imprecise thermostat (the room could be too hot or too cold). The hotel is good meeting location. That said, in the summer off-season, the Spa is closed and the restaurant and bar have limited hours. One bartender rather grudgingly agreed to stay a few minutes late when our party returned from a banquet. There are more options at the resort’s sister property (the Stein-Eriksen) and is probably a better choice for a vacation traveler.

Room Tip: Try to stay in the main building. One wing requires going outside (or trudging through the garage) t...
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chateaux Deer Valley

Address: 7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Park City
#5 Luxury Hotel in Park City
#5 Spa Hotel in Park City
#5 Business Hotel in Park City
#6 Romantic Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Chateaux Deer Valley 4*
Official Description (provided by the hotel):
The Chateaux at Silver Lake's elegant Deer Valley hotel and condos are located in the heart of Deer Valley Resort's mid-mountain Silver Lake Village. The Chateaux offers quality amenities, as well as a variety of finely appointed and spacious room types including hotel rooms, studios, and multi-bedroom suites. Simply walk out the door of The Chateaux and you are just a few steps away from the beautiful slopes of Deer Valley Resort, with three mid-mountain chair lifts and all the resort services at Silver Lake Lodge. Or take a short complimentary shuttle ride to Park City's Historic Main Street. ... more   less 
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Also Known As:
The Chateaux At Silver Lake Hotel Park City
The Chateaux Deer Valley Park City, Utah

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