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“Family Getaway!” 5 of 5 stars
Review of The Chateaux Deer Valley

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The Chateaux Deer Valley
4.0 of 5 Hotel   |   7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)   |  
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Hotel website
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Hotel amenities
Ranked #7 of 58 Hotels in Park City
Certificate of Excellence
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Family Getaway!”
5 of 5 stars Reviewed December 2, 2012

This is by far the most special mini-vacation ever! The staff is incredibly helpful & courteous, the property was stunning, rooms were spacious, clean and the sleeping arrangements were perfect, the kitchen was more than we could ask for, the shuttle to Park city was so convenient and even the golf cart ride from dinner at Stein Erickson was fun for all of us! They said they were full but it was so amazingly quite! I really can't say enough! We will return and will RAVE about this place to everyone! Thank you so much!

Room Tip: King Suite is the way to go! Great for us with children!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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340 reviews from our community

Traveler rating
    250
    60
    16
    9
    5
See reviews for
112
113
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Any
English first
Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed November 26, 2012

I thought it would be a great idea to take my friend who was visiting from England to Park City for the night. We got a great deal online with a blind booking. When we arrived we decided to go sit in the outdoor hot tub. We were out there not even 15 minutes when a very rude staff member approached us and asked us if anything strange was going on. We had no idea he was referencing us sitting next to one another in the hot tub. He continued to stand there waiting for something to happen. He skulked off and turned around and said "keep it clean, boys". We are grown men, not boys who were enjoying the afternoon. We weren't being inappropriate or out of line at all. This was very upsetting and immediately made us feel uncomfortable and unwelcome. We wished we would have left immediately, but instead retreated to the room. This unfortunate experience not only shocked me, but also put a bad impression of the locale to my british friend. Pay the extra money and go to Stein Eriksen Lodge! It's amazing.

Room Tip: Higher floors would be best.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggendron, General Manager at The Chateaux Deer Valley, responded to this review, November 29, 2012
Thank you for providing us with feedback on your recent visit at The Chateaux Deer Valley. Our goal is to provide a friendly, comfortable, and safe atmosphere for all of our guests. We apologize for this incident and perception. We embrace diversity and pride ourselves on being sensitive to all hotel guests. I would be most grateful to discuss further with you personally and to exceed your expectation with a resolution.

Greg Gendron
General Manager
The Chateaux Deer Valley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2012 via mobile

Loved it! My husband and I stayed here for one night and everything was perfect! Friendly staff, clean rooms and wonderful rooms! We had a suite on the 4th floor, wished we could have stayed longer! We only paid about $120 with room tax for the night!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenson, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 20, 2012

Stayed here on 1 days notice, and found a 4th of July special on online. Was not too busy in the Summer (as expected, it is ski in/ski out!) but was perfect for a family of 4! Pool was always the perfect temperature (a huge swing in temp between the 2 days we were there), the staff was excellent and the room gorgeous and well appointed. If you are a skier the closet space will blow your mind! Close to Main Street Park City, an easy drive and they have shuttle service too, although we did not use it. Would stay here again in a minute!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roosevelt, Utah
1 review
5 of 5 stars Reviewed November 12, 2012

A group of 55 women spent the weekend at the Silver Lake Chateaux, we were with a quilting group, what a lot of fun. Dax at the front desk made sure we had the accomdations we needed, he found a suite for us that was absolutely divine, he was so attentive to our needs and so patient with us. Christopher was very nice to haul luggage, sewing machines, and all our gear to our room and the ballroom where we sewed for two days. He had the cutest personality and no job was too big or small, by the time we left, he called us his grandma, what a nice person. Thanks to all the staff for a very memorable time.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wyoming
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2012

Got a great deal through Travelzoo. Two nights and dinner. Great room, very comfortable bed, off season so it was quiet. Dinner at Cena Restaurant was very good. Staff at the front desk and the restaurant were very friendly and welcoming. Two hours from home so it was a close getaway for a relaxing weekend. We would definately go back. We stayed in the hotel not the condominiums.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chateaux Deer Valley

Address: 7815 Royal St E, Park City, UT 84060 (Formerly The Chateaux at Silver Lake)
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Park City
#5 Family Hotel in Park City
#5 Business Hotel in Park City
#5 Luxury Hotel in Park City
#9 Romantic Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Chateaux Deer Valley 4*
Number of rooms: 142
Official Description (provided by the hotel):
The Chateaux Deer Valley's elegant Deer Valley hotel and condos are located in the heart of Deer Valley Resort's mid-mountain Silver Lake Village. The Chateaux offers quality amenities, as well as a variety of finely appointed and spacious room types including hotel rooms, studios, and multi-bedroom suites. Simply walk out the door of The Chateaux and you are just a few steps away from the beautiful slopes of Deer Valley Resort, with three mid-mountain chair lifts and all the resort services at Silver Lake Lodge. Or take a short complimentary shuttle ride to Park City's Historic Main Street. ... more   less 
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Also Known As:
The Chateaux At Silver Lake Hotel Park City
The Chateaux Deer Valley Park City, Utah

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