I feel that the customer service has improved immensely over the last couple of years at the
Westgate resort. Employees are more customer service orientated than I feel they were 3-5 years ago. We stay at the resort probably on average 3 times a year.
I want to specifically point out how amazing Carmen Moreno is in the Activities Area. My kids look forward to seeing her and hope that she is still be there the next time we come and stay. She is friendly and helpful and always goes the extra mile to make the kids' experience a good one. I also love this last time how she offered cups of ice and water while at the pool...it was a nice touch.
She defiantly deserves recognition for being an employee that makes guests want to return.
- Official Description (provided by the hotel):
- The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more less
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- Also Known As:
- Westgate Park City Hotel Park City
- Westgate Park City Resort And Spa
- Westgate Hotel Park City
- Westgate Park City Resort & Spa Utah