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“Beautiful facilities & great food” 4 of 5 stars
Review of Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
4.0 of 5 Resort   |   3000 The Canyons Resort Drive, Park City, UT 84098   |  
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15% off room rate
Ranked #12 of 59 hotels in Park City
Houston, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Beautiful facilities & great food”
4 of 5 stars Reviewed yesterday NEW

I recently visited this resort as I was a part of a large conference. My room was spacious and beautiful! The bed was soooo very comfy. I loved the steam sauna in the standup tile shower. So very relaxing. It has a full size kitchen and dining table. Great sitting room. Bedroom was in a separate room and had a jacuzzi bath that I would have actually tried had I not been so busy. Quality bathroom amenities. The views were gorgeous. As for our event, Lani Lively and Jamie Genest in the Conference Services Department were great and very accommodating! My only complaint? It's like a maze to navigate the place.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 people have reviewed this hotel

Traveler rating
    76
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Midvale, Utah
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Resort stay was great. The staff was very accommodating, While we were going through the presentation staff members entertained our 3 year old and offered him toys to play with. We ended up purchasing a time share because of the value and the excellent customer service of West Gate Resort staff. Great Job Park City

Room Tip: Go for the 1 bedroom grand room you wont be disappointed. We chose the 8th floor. The valet service...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is our second year here with 2 large groups (150+ attendees) and I have to say, WOW! Did I think they could match last year?? Well, they outdid themselves again!! Lani Lively and Jamie Genest oversaw our large groups and I couldn't ask for anyone more attentive, accommodating or friendly! Any request or demand I received from a client, they were there to take care of it. The Conference Services Department runs like a well oiled machine. Everyone has each other's back. And someone will ALWAYS take a text or phone call at any hour of the day!

We are booking our event here once again next summer as there is NO OTHER hotel that can live up to their expertise!! Thank you everyone!!!

Room Tip: Rooms overlooking the pool have spectacular views of the sunrise, but can be a bit noisy with kids s...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee,WI
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I are Westgate owners and know the level of quality and service with Westgate properties. We spent 7 days in room 2408 A/B. We checked in July 12 and out July 19, 2014.

LACK OF OUTDOOR ADULT POOL

The property lived up to the quality and service with one major disappointing flaw. The lack of an outdoor adult pool. I normally would not care, but after long days of hiking and mountain biking all we wanted to do was relax poolside and enjoy a little R and R. This was not possible with the pool set up at Westgate Park City. All hours of the day and evening had tons of kids of all ages yelling and screaming. Over half of the rooms over look the pool. So even relaxing on the patio or deck you get the yelling and screaming of kids. Westgate really dropped the ball. They had a second outdoor pool/hot tub area that would have been perfect for adults only. This was not the case as there were kids at this pool every time we checked. The adults only relaxation pool and hot tub area was inside on a lower level of the building with no windows and a very strong chlorine smell. We have never stayed at a resort with so many kids that you could not use the pool. It felt like a mountain version of Disney with so many kids. Maybe great if you have kids, but horrible if you want some peace and quiet.

VIEWS

Half of the rooms over look the pool. I requested a room not overlooking to pool. We had a room adjacent to the pool. Even from our patio, we could not escape the loud pool noise.

ADDED FEE FOR EXCHANGE

On top of it, as Westgate owners, we had to pay a $500 exchange fee to trade our Orlando Westgate week for Park City. I understand this in winter ski season, but not in summer. Our Orlando Westgate property is every bit as good as Park City. Actually better because ours is larger than Park City's 2 bedroom units (a little on the small side, but adequate). And ours has numerous pool options to allow quiet time away from all the kids.


OTHER OPTIONS

I would not stay at Westgate Park City again. You are better off trading your unit through II or RCI and staying at a quieter resort. Every day we saw how quiet and peaceful the pool at neighboring Grand Summit Lodge was. We were envious.


POSITIVES

All the staff at Westgate were great. Very helpful. Cleaning staff cleaned room daily and even loaded dishes into dishwasher. Was not expecting that.

Room Tip: Avoid views of the pool, too loud
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The temperature was perfect, the resort was perfect, great service. I recommend, we and our guests were all very satisfied. They have a free shuttle service, the pools were ideal, we enjoyed the weight room and the hot tubs. Park City is the perfect destination to get out of the heat and enjoy a long list of activities. Also close to shopping and good food.

Room Tip: Get a room in the Bear Lodge, it is near the pools and the gondola.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrington
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great time. Super friendly and professional. Always accommodating. Jamie Genest and others were so good to us.I would recommend the resort to anyone. Look forward to returning at a future date. The local food was delicious. Thank you everyone.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

My fiancé and I had a great experience staying in our one bedroom suite overlooking the Park City valley, Brad from Engineering was nice enough to walk us to our suite and Drafts had a great bar & food!

Room Tip: Look online, its easy to navigate all the different types of rooms.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Westgate Park City Resort & Spa

Address: 3000 The Canyons Resort Drive, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Park City
#5 Ski-In / Ski-Out Hotel in Park City
#8 Luxury Hotel in Park City
#8 Spa Hotel in Park City
#10 Family Hotel in Park City
#12 Business Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westgate Park City Resort & Spa 4*
Official Description (provided by the hotel):
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio villas to Luxury Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah

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