We arrived at 2:00 pm and tried to check in early but were told our room was not ready and they would call us when our room was available. They called to let us now our room was ready at 3:30 which eneded up being a half hour before our scheduled "check in" time. We traded our Westgate Resort Park City timeshare for Marriott because of scheduling conflicts and our first reaction to checking in was the resort looked nice and the location was great right at the Moutain Resort where there is fun activities for all ages. It went down hill from there. There are resort activites for the kids which was nice but our room which was advertised as an economy room with private sleep quarters for 2 people and room for 4 total was really just an average hotel room with a very small kitchenette. We had a comfortable King size bed with a full pull out sofa and a average size bathroom with a tub/shower. We are used to staying in a 1 bed room condo with a full kitchen so this was a serious down grade. Now for our biggest complaint. Unless you booked this place as a nightly rate hotel room ( not as an owner or a time share exchange) you get no housekeeping services for the entire time you are there. We had our young 4 and 6 year old girls who love to do crafts so we had scraps all over the place and no vacuum or broom in the place. Also you have a very small bar/table which was only big enough for 2 people to sit atand really no other counter space for thekids to do craft on so the floor is where they had to ed up doing their crafts, games, puzzles, etc. You had to call and ask for clean towels (both pool and bath) which was very inconvienient. We were completely shocked that no house keeping was included with our excange so they offered to schedule a "tidy up" service but told us it would be $15 each time you schedule that. No thanks! We already were paying a lot of money to be staying there. Vacation is break from cleaning is it not...apparently not here. Also, when we went to the pool it was a nice size pool and there were 6 or 7 good size hot tubs but there was mold growing around them. I almost made the mistake of leaning back in the hot tub and getting my hair in it! Yuck! The fire pits were nice and the gym is a good addition. Oh yes, they do offer free swim diapers so if you forget them, not a problem.
Overall, if you are booking as a hotel for a few nights it will be great. If you are trading or buying, be prepared to pay a lot of money for things like cleaning your room that is a normal provided service at every other resort we have ever been to. We won't be back.
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- Also Known As:
- Marriott`s Mountainside Hotel Park City
- Marriotts Park City
- Marriotts Mountainside Hotel
- Marriott Park City
- Marriott's MountainSide Park City, Utah