The following were promised by hotel and travel agent but were not provided:
Hair dryers--I told them about the problem at 9:10 am the first day and they finally resolved the issue at 4:00 pm. that day. I had to waste the entire day waiting for them to resolve this issue.
The following was expected but not provided:
A pillow that we could sleep on--we had to use towels.
We stayed a week and they refused to remove garbage without charging.
Refrigerator froze our food.
No pen, scratch paper, phone book, full length mirror.
Fan in bathroom did not work
Doors would not open properly
Couch extremely uncomfortable.
Unable to open safe in one of the 4 rooms we rented.
No light in one of the bedrooms.
(All of this after a new remodel!!)
And, the front desk continued to insist on swiping a credit card but were unable to understand that due to the nature of our visit we were unable to get to the office during their business hours, 9-5.
Overall, I believe that if anyone is considering staying here, you should be aware of the lack of service and normal expectations of today's travelers. If you are aware of the above and you could live with it, then I wish you well.
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- Also Known As:
- Copperbottom Inn Condos Hotel Park City
- Copperbottom Inn Condos Park City, Utah