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“Staff was outstanding.......” 4 of 5 stars
Review of The Lodge at the Mountain Village

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The Lodge at the Mountain Village
3.0 of 5 Hotel   |   1415 Lowell Avenue, Park City, UT 84060   |  
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Ranked #28 of 59 hotels in Park City
Park City, Utah
1 review
“Staff was outstanding.......”
4 of 5 stars Reviewed July 23, 2013

After two weeks on the road we planned a rendezvous with some of our family for a quick rest stop. We had tried to get reservations at the lodge, but we were booked in another property by All Seasons Resort. We arrived a day early and decided to check and see what the chance would be to stay an extra night. Brian and John at the desk were both so very helpful. They were able to change the reservation from another property, move us over to their lodge, give us the extra night at the same rate. The unit was only a one bedroom, but more than enough room for the four of us with the murphy bed. We really enjoyed the air conditioning in the room during this hot period of time. We had a deck to enjoy the views and had a wonderful time visiting the area The outside deck area was a bit rough and could use some maintenance. The room was more than comfortable. Thanks again to Brian and John they were both excellent in customer satisfaction.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, July 29, 2013
Thank you for taking the time to letting us know about the outstanding service that you received during your most recent visit to the Lodge in Park. We take great pride in delivering outstanding customer service and strive to be the best.

We look forward to having you stay at the Lodge at the Mountain Village during your next visit to Park City.

Gary M.Gregg, GM
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178 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2013

Stayed here with friends over the weekend and the condo exceeded our expectations. Check-in was a breeze and the staff at the front desk was very friendly and informative. This is not really a hotel but each condo is individually owned. Our room was nicely decorated and large. Unit has two bedrooms with a king in one bedroom on the main floor and upstairs opens up to two twins and queen. Beds could've been a bit more comfortable. A/C is a must in the summer and some rooms here don't have it. There is a small gym and indoor/outdoor pool. I would stay here again.

Room Tip: Ask for a room with A/C if you're staying in the summer.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, July 23, 2013
Thank you for your outstanding comments on your most recent visit to the lodge in Park City. The staff and management strive to deliver the best in product and customer service. I am so pleased that you enjoyed your stay with us.

We look forward to seeing you during your next trip to Park City.

Gary M.Gregg, GM
Lodge at the Mountain Village
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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 10, 2013

We stayed at the "Lodge" in unit 251 for eleven nights from 6/27/13 - 7/8/13. This is the 2nd year in a row we stayed in the same unit. The best thing about this unit is it's size and location. The unit has two bedrooms and 2 1/2 baths on two levels. Beds were very comfortable. The unit has wonderful views. Although the unit did not have a washer and dryer, the unit is right next to available washer and dryer facilities. Carpet in the unit could use replacing and bathrooms are nearing to be updated. Staff was always very friendly and attended to or needs and questions.

Overall, the Lodge at Mountain Village could use some capital improvements to update the facility. Unit corridors/hallways could be brighten up with better lighting and new carpeting. The pool is showing its age with evidence of repeated tile replacement. The entire building looks like it is due for siding replacement.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, July 15, 2013
Thank you for being a repeat guest of All Seasons Resort Lodging. We appreciate your business. I will make sure that your concerns are passed on to the owner of the unit. In addition I will pass on the comments concerning the outside of the property to the HOA of the Lodge.

We look forward to seeing you during your next visit to Park City

Gary M.Gregg
General Manger
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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2013

I stayed one night and wish I could have stayed longer. The room was beautiful and the staff, especially John, was beyond helpful! The bus stop for the free shuttle to Main Street was right in front of the hotel and the views at the base of the mountain added to the ambiance. I'll definitely be staying there when I come back this winter!

Room Tip: Lofts were beautiful and more private!
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, July 9, 2013
Thank you for taking the time in writing your enjoyable comments about the Lodge at the Mountain Village. Our staff and Owners work very hard to deliver the best in product and service. We look forward to seeing you again during your next trip to Park City.

Thanks again,

Gary Gregg
General Manager
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Saratoga Springs, Utah
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 8, 2013

We stayed here one night on July 6, 2013. We were beyond pleased with the 1 bedroom Premier room. Very luxurious and comfortable, with washer/dryer, full kitchen with upgraded appliances, 5 televisions in the suite, access to a good pool and fair gym, and breathtaking location (of course - it is Park City, after all). My only knock would be that we had a little difficult time finding the restroom closest to the pool area, and the smokers in the outdoor pool area were a bit much (since I thought and was told this entire facility was smoke-free). Quick check-in, fast wifi in the room (and free), and a great value for families. I will come again. I didn't try any of the on site restaurants or room service, so I can't report on that.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, July 9, 2013
The staff and owners of the Lodge thank you for your comments on Trip Advisor. The staff and all of our owners work very hard to deliver the best in product and service. I will mention to the HOA about the smoking in the pool area. The Lodge is 100% smoke free.

We look forward to seeing you during your next visit to Park City.

Gary M.Gregg,
General Mangaer, ASRL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2013

All I can say is AMAZING. The accommodations are are nothing short of phenomenal. The front desk associates, Kara and Brian, were very friendly, courteous, knowledgeable, helpful, kind, and wonderful. The property is stunning, clean, and worthy of a 5-star rating. My wife and I were just passing through Park City, and we've found a new favorite place to stay. We've traveled the world and have found The Lodge at Mountain Village to be a world class resort. We HIGHLY recommend The Lodge at Mountain Village. Truly wonderful.

Room Tip: Condo #144 is amazing.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, June 28, 2013
Thank you for your outstanding comments about your most recent stay at the Lodge at the Mountain Village. The management and staff work very hard to deliver the outstanding service that our guests deserve. We all look forward to seeing you during your next visit to Park City.
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Ogden, Utah, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 16, 2013

We stayed one night in June 2013. It was a three bedroom. The hallway smelled like dirty diapers. The room was 85 degrees when we first got there. We tuned on the a/c and came back two hours later to find the room didn't have a/c because it cools down at night. Even though the windows say do not open, emergency exit only, they told us to open them. Some wouldn't open so those two rooms wouldn't cool down.
Decor is pretty outdated and cluttered. Bathrooms could stand an update as could the entire room.
Staff was GREAT!!! They did a good job of not making feel like a complete moron when I called to tell them the a/c that didn't exist wasn't working.
Pool is an outdoor/indoor set up and was warm. It was nice. The hot tubs are shallow but plenty warm and right next to the pool which we liked. It made it easy to watch the kids swim while I sat in the hot tub. The trip consisted of my wife, three kids, and myself (ages 6, 8, 14). There was more than enough room for all of us
For the price I don't think we'd stay there again.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary G, General Manager at The Lodge at the Mountain Village, responded to this review, June 17, 2013
Thank you for taking the time to inform us of your stay at the Lodge at the Mountain Village. I was very pleased to hear that the Staff of the Lodge was GREAT and took the time to assist you. All Seasons Resort Lodging takes pride in delivering the best in customer service. All Seasons Resort Lodging manages several 3 bedroom units at the Lodge at the Mountain Village in which all but one does have A/C, and with a review of our bookings this room has not been used. This reservation may have been through a private owner or VRBO, in which All Seasons Resort Lodging does not control. We would enjoy having you as our guest, the next time you visit Park City.

Gary M.Gregg, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lodge at the Mountain Village

Address: 1415 Lowell Avenue, Park City, UT 84060
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
#11 Ski-In / Ski-Out Hotel in Park City
#23 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Lodge at the Mountain Village 3*
Official Description (provided by the hotel):

Ideally located at the base of Park City Mountain Resort beside the PayDay chairlift, you'll feel right at home in The Lodge's hotel rooms, studios, and 1-to-4-bedroom condominiums. With no detail spared, The Lodge's elegant slopeside condos have fully furnished kitchens, comfortable dining areas, and spacious living rooms - complete with cozy fireplaces and stunning mountain views.

The Lodge's rooms truly are part of a mountain village, nearly all of them overlooking a charming centralized outdoor ice rink and its surrounding ski shops, restaurants, boutiques, and coffee shops. Known as "your place for family and friends," The Lodge caters to family gatherings both large and small, but also caters to business gatherings - boasting more than 7000 square feet of conference space, with some meeting rooms even having ski-in/ski-out access!

Of course, just a half-mile away lies Park City's Historic Main Street with even more shops, restaurants, galleries, and nightlife. And both our concierge and on-demand shuttle are standing by to provide any additional services you may require during your stay.

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Also Known As:
The Lodge At The Mountain Village Hotel Park City
Lodge Mountain Village
The Lodge At The Mountain Village Park City, Utah

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