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“Great Staff, Great Location, Decent Facility” 5 of 5 stars
Review of Marriott Park City

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Marriott Park City
3.5 of 5 Hotel   |   1895 Sidewinder Dr, Park City, UT 84060   |  
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Ranked #22 of 58 Hotels in Park City
Pittsburgh, PA
Top Contributor
90 reviews 90 reviews
67 hotel reviews
Reviews in 53 cities Reviews in 53 cities
68 helpful votes 68 helpful votes
“Great Staff, Great Location, Decent Facility”
5 of 5 stars Reviewed yesterday NEW

This hotel's greatest asset is its staff. They are all very professional, helpful and friendly. The doormen/bellhops and shuttle drivers stood out among the most helpful and friendly, which is important since they were always there to welcome you and make conversation when getting a lift into town.

The hotel's location may seem odd, but depending on your needs and what you're doing, it can actually be quite ideal. It's not "right in town" in Park City, and it's not slope-side. However, with three ski resorts right around town, and several more within an hour or so drive, unless you're planning on skiing at one particular resort, this hotel makes a great "home base." The hotel runs a shuttle that is either always there or never too far away, and the free city bus (your hotel taxes help to fund it) picks up right outside, runs frequently, reliably and until fairly late at night. Either option can easily get you to Park City's Main Street or to any of the three nearby ski resorts. Additionally, there are some places to eat, drink and shop for convenience items (including beer and liquor) within easy walking distance.

The common areas of the hotel have been remodeled somewhat recently and have a great contemporary mountain vibe, especially the lobby and front desk. The indoor pool and hot tub are very nice. The fitness center is somewhat minimal. The hotel rooms are nice enough, but appear to be soon due for some remodeling. The are very comfortable (awesome beds and linens) and exceptionally clean (the bathrooms are immaculate), but some of the furnishings and decor could be updated. The televisions are giant and appear to be brand new. Ever stay I've had in this hotel revealed noisy floorboards, even with the carpet, and can be especially noticeable if there's people walking in the room above you, so third (top) floor might be best for anyone sensitive to noise. The rooms aren't particular spacious, but they're comfortable and serve the purpose well. The heating and cooling system is very quiet and works awesome. I don't know if the staff is tasked with going through the trash from the rooms to pull recyclables, but it seems senseless that there's no recycle containers in the rooms, especially with all of the bottled water that gets consumed by visitors at this altitude.

Room Tip: Avoid the first floor, which is somewhat subterranean; exterior or indoor courtyard rooms available...
See more room tips
Green Features: Not impressive. There were no recycle containers in the rooms.
  • Stayed April 2015, traveled with friends
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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590 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everyone in the hotel was extremely friendly except the guy at the bar, he seemed very unprofessionall and not looking like what I find to be Marriott standard. His long hair and untucked shirt, referring to my wife as "sweetie", we decided to see other places in pc

  • Stayed April 2015, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Top Contributor
83 reviews 83 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We found a deal for this hotel on priceline and so we decided to go for it! Everyone raves about the staff, but the only staff we found to be friendly was the shuttle driver! He was amazing! The bartender at the bar was incredibly rude and made it seem like he was put out by us just walking in. The front desk during check in wasn't overly friendly. The rooms are average size. The two sinks in the bathroom are nice. Overall just an average stay.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, General Manager at Marriott Park City, responded to this review, 3 weeks ago
Dear Ditzgrl02,

Thank you for choosing Park City Marriott and thank you for taking the time to provide us with your valuable feedback. Our goal is to always provide each of our guests with truly memorable service. We have shared your comments with our management team in order to follow-up with our team and ensure this is the type of service that is being consistently provided to our guests. Again, thank you for selecting Park City Marriott and we trust you had a safe journey home.
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Tampa
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean and serving the ski community well. Rooms are large in back with double queen beds and okay bathroom sized areas.

The pool / hottub is an absolute kid madhouse (think age 2 diapers through age 8), with a few moms sitting over in the trees. They almost need a lifeguard as the rents are not watching at all. Although no one drowned the week i was there thankfully. :)

Gym is tiny, but there's a minimal dumbbell set up to 50s. Nice for inbetween skiing.

Aloha rentals for skiis and bikes right onsite were great. Very courteous and very helpful.

Now my last comment is the Staff. I rarely feel the staff is there to serve your every need in chain hotels. But I have to tell you at this smaller Marriott, there is a manager, clerk, bellman, driver at your every corner. And they all want to help you or just chat about day! Great great management at this place to be driving that culture. Special thanks to Frank the driver who doubles as a tour guide and concierge full of knowledge. He made our trip so a little extra special.

Stayed April 2015
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we have stayed here for the past 5 years. Love the location. Great hotel. Needs to be upgraded. Hotel smelled like mildew this time and my allergies went nuts. Nice personnel. For some reason this week the guests were extremely loud. Pool guests were screaming till past 10 pm. So many kids activities and family friendly but we had difficulty getting kids to sleep due to the noise at the pool, which we were overlooking. Just not the same experience we've enjoyed in previous years.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, General Manager at Marriott Park City, responded to this review, 4 weeks ago
Dear Jennie M,

Thank you for being a loyal repeat guest here at Park City Marriott and thank you for taking the time to provide us with your feedback. We would like to make you aware that as we reach the end of this winter season, we are going to be performing various property upgrades that will be addressing many of the concerns that you brought up. We look forward to welcoming you back to Park City Marriott on your next visit to Park City so you can experience the upgrades yourself. Again, thank you for staying with us and we trust you had a safe trip home.
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Seattle, WA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 31, 2015

My only complaint is that it is a bit out of the way but that could also be an advantage that it is not in the middle of the hustle bustle, depending on what you are looking for. Very comfortable and pleasant areas, great decor without being stuffy. The workout room is a little small, just elliptical and treadmill. Didn't try the pool but it is right out the window of the fitness room and looks nice and a good size. We love to walk and there is a nice trail very close by. We also walked to the base of Park City ski area. Drawback was there is not really a business center. Only 2 computers and one is designated for airlines. After reading the reviews, I was pleasantly surprised by the size of the room, very comfortable. Only the bathroom was very small but no big deal. Would definitely stay here again.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

While the snow conditions were less than ideal, we had an awesome time. Clean, comfortable and well maintained hotel and room, EXCELLENT staff. I travel a great deal and could not have asked for a more helpful and friendly staff. This is my second time with this hotel and would stay here again.

Stayed March 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis O, General Manager at Marriott Park City, responded to this review, March 31, 2015
Dear Kristi C,

Thank you so much for taking the time to share your wonderful experience with us and with others. We were absolutely delighted to read that our team took excellent care of you as our guest. We hope to welcome you back to Park City Marriott for your third visit in the very near future.
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Additional Information about Marriott Park City

Address: 1895 Sidewinder Dr, Park City, UT 84060
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Park City
#20 Romantic Hotel in Park City
#23 Family Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Park City 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Embark on an unforgettable adventure at the Park City Marriott. The Marriott Park City is the landmark choice of Park City, Utah hotels, offering majestic views of the surrounding Wasatch Mountains and world-class comfort in the heart of ski country. Experience the area’s rich recreation by day, then retreat to the warmth and convenience of full-service luxury. With its luxurious guestrooms, savory restaurant, and relaxing atrium-style pool, this three-star Park City hotel provides exceptional comfort in a picturesque setting. ... more   less 
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Also Known As:
Marriott Park City Hotel Park City
Park City Marriott
Marriott Park City Utah

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