Our stay began on a negative note when we arrived at the hotel only to be greeted by a snotty woman at reception telling us our requested room of two double beds was not requested. We refuted it and asked to speak to a manger. After a very long wait (15 minutes - by the way it was after midnight), a supervisor named Liz appeared and was extremely unhelpful and quite rude. As a manger, she should have been accessible and certainly understanding of our situation, both of which she was not. Needless to say, this was a very bad way to start our stay. The room was unacceptable all the way around - dirty bathroom (hair, toothpaste residue and noticeable lint/dirt on the floor).
The next day, Bill, the GM, was very affable and able to move us to a room as we requested. He and all the staff (except reception - not ONE of the women we dealt with was friendly) were super nice and service oriented, which is the only reason we've given this place a second star.
Bottom line is the hotel is subpar and as the saying goes, you get what you pay for. And I am definitely not a fan of Marriott based on this stay. The attached picture is a perfect example of how this location is being taken care of - badly!
- Official Description (provided by the hotel):
- Embark on an unforgettable adventure at the Park City Marriott. The Marriott Park City is the landmark choice of Park City, Utah hotels, offering majestic views of the surrounding Wasatch Mountains and world-class comfort in the heart of ski country. Experience the area’s rich recreation by day, then retreat to the warmth and convenience of full-service luxury. With its luxurious guestrooms, savory restaurant, and relaxing atrium-style pool, this three-star Park City hotel provides exceptional comfort in a picturesque setting. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Marriott, Hotels.com, TripOnline SA, Priceline, Cheap Tickets, BookIt.com, Booking.com and Tingo so you can book your Marriott Park City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Park City Hotel Park City
- Park City Marriott
- Marriott Park City Utah