July 7, 2013
Mr. Bill Ripple
Park City Marriott
1895 Sidewinder Drive
PO Box 684447
Park City, UT 84068
Dear Mr. Ripple:
My wife and I would like to send your hotel a thank you for our stay on July 2nd. Tiffany went the extra mile to assure our satisfaction. As we checked in, a little girl was choking at the pool; Tiffany responded to assure her recovery and arranged for the EMT response. What a stressful period trying to save a life!
Coming back from golf at the Wasatch Park and a drive in the mountains, we were very tired and dehydrated. We did have to wait for a period for our complimentary drinks; we fully understood the delay for the emergency. Tiffany kept us in mind and responded with plenty of drinks and a fruit and cheese plate which helped in our recovery. We also ordered a small cheese burger at 9:30PM to satisfy our hunger before the kitchen closed, it was delivered in a timely manner. Tiffany did everything possible to meet our needs during a very trying evening.
Please extend our thanks to the service team and their efforts to assure your service was excellent. It was appreciated after a taxing day. This is why I continue to support the Marriott team. We get to Park City about four times a year and your service support makes the Marriott are choice. We look forward to the completion of your remodel and a visit in September.
Thanks very much for the service received.
Alan T. Freitas
- Official Description (provided by the hotel):
- Embark on an unforgettable adventure at the Park City Marriott. The Marriott Park City is the landmark choice of Park City, Utah hotels, offering majestic views of the surrounding Wasatch Mountains and world-class comfort in the heart of ski country. Experience the area’s rich recreation by day, then retreat to the warmth and convenience of full-service luxury. With its luxurious guestrooms, savory restaurant, and relaxing atrium-style pool, this three-star Park City hotel provides exceptional comfort in a picturesque setting. ... more less
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- Also Known As:
- Marriott Park City Hotel Park City
- Park City Marriott
- Marriott Park City Utah