This is not of Hyatt standard. When we arrived we were shocked to find they had no room service or restaurant. We went for a weekend of rest and relaxation not to cook! The services is very spotty. the night manager is trying his best but they don't answer the phones timely. when you call them for pick up after skiing they don't arrive so the Canyons van has to take you back. The rooms are very nicely decorated but overall we were VERY disappointed and I would NEVER go back. It is totally overpriced for what they offer (or rather what they don't) and I highly recommend booking in to the Waldrof if you want to stay in the Canyons. Same price and far superior service and a fabulous restaurant and spa.