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“GREAT STAY” 5 of 5 stars
Review of Hyatt Escala Lodge at Park City

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Hyatt Escala Lodge at Park City
4.0 of 5 Hotel   |   3551 North Escala Court, Park City, UT 84098   |  
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Ranked #14 of 59 hotels in Park City
GreenLeadersGold level
Houston, Texas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“GREAT STAY”
5 of 5 stars Reviewed August 14, 2013

We stayed here for three nights this past weekend. Very nice, very clean, very new, very welcoming. We had the one bedroom suite.....Great kitchen and living area. We stayed during low season, so it was fairly quiet. We would stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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313 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Riverton, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2013

We had retired to our room for the evening and called hours before for a few things to be brought up to our room. Since we were in for the evening we put our the privacy sign so that we would be left alone and not have housekeeping staff come bother us early in the morning the next day to try and clean our room. We have found this to be effective since they always seem to be up cleaning way earlier then we ever get out of our room.

Housekeeping finally got around to bringing up a few things for us and after knocking on our door 5 times, a member of the housekeeping staff took the privacy sign out and entered our room! I have never been so irate in my life. If you want to have a member of the housekeeping staff to repeatedly knock on your door and enter your room, even when the privacy sign was out, then this is the place for you!

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 9, 2013

We stayed four nights on the beautiful property of the Hyatt Escala. I researched it a bit, and booked because I got a great price on the Hyatt website. I'm pretty well traveled and use the usual search engines, but always check with the company site before you book. I even have some travel connections, and he couldn't touch these rates. AND, the property and room were gorgeous. Very convenient to park city. It was located in the Canyons. 5 minutes from town, and a very nice area with good eating and shopping. It was our first visit to PC.
We booked a queen suite, but when we got there it wasn't ready, so we were upgraded to king 2 bedroom suite. It was fabulous. Even though that was chance, the overall stay was great. Staff VERY helpful.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lino Lakes, Minnesota
1 review
4 of 5 stars Reviewed August 4, 2013

Stayed at the Hyatt Escala Lodge at Park City two days ago. Check in was smooth.. We noticed the pool was open until 11pm so we went out to get dinner and see the town.. Promising my kids that they could play in the pool later. Gotback and went down to the pool at 9:30pm and was surprised that it was buzy (40+ people). About 10 minutes later a maintenance man shows up and kicks everyone out and closed the pool. He was rude and inconsiderate and would not answer why the po was closing early.. I have to stop by the front desk to inquire, the front desk person was also rude but did explain that they had 4 complaints about pool noise. I can understand, however I think this is just poor management--they should have placed families close to the pool, and older people who would most likely go to bed early in rooms farther away. At the very least they could have at least been courteous when they decided to close the pool early.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fresno, California
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 25, 2013

AMAZING place! We visited here for 2+ weeks in July 2013 and can't WAIT to go back! We are two families who vacation together often (5 kids in the same age range!), and Park City was our destination this summer. My husband and I have visited The Canyons Resort before and have always enjoyed our stay, but this year's stay at the Hyatt Escala Lodge (which is w/in The Canyons) superseded all others... it was amazing on every level. This 3+ BR penthouse we stayed in was PHENOMENAL! Three full size "suites" all with their own balcony and gorgeous bathrooms in each, pull out couches in the loft & family rm areas, scraped maple hardwood floors, granite counters, subzero fridge, Wolf cook top, wash/dryer, gorgeous cabinetry, tons of recessed lighting, a bank of windows spanning 2 floors which looked out over the courtyard & pool area, flat screen TVs in every room, Jacuzzi tubs, stone showers w/hinged glass doors... need I say more?! Aesthetics are important to us, and this place ranked HIGH!

I really need to point out the service of the Hyatt staff... impeccable! We had such great response and service from everyone there. In the past we've stayed at the Grand Summit (also in The Canyons) and enjoyed it... however, it did seem like the staff was young & somewhat inexperienced. After staying at the Escala Lodge... we all see a HUGE divide in the quality... the Hyatt Escala Lodge is of EXPERT status! Our car was ALWAYS waiting for us when we left the building... we absolutely loved ALL of the valets, they were fun, friendly, fast & curteous! We already miss Ryan... what a great guy! Every question we had was answered quickly and accurately (and happily!), the entire establishment was immaculate! The Hospitality Manager went above & beyond to compensate for a MINOR "glitch" at the beginning of our stay (thank you!), and the ENTIRE front desk crew was always delightful & knowledgable. Everyone we encountered was TOP NOTCH! We spent nights sipping coffee & eating desserts down by the restaurant's outdoor bonfire... spent portions of EVERY day in the gorgeous pools/spa... had FAB food from the restaurant downstairs (and LOTS of pizzas delivered to the room for the kids!). We also received a list of potential babysitters who were employees of The Canyons' Kids Camp (qualified/background-checked) and ended up using a gal named Shelly (she's a lifeguard to boot!) who was GREAT w/our boys (HIGHLY recommend her!)

We *HIGHLY* recommend vacationing at the Hyatt Escala Lodge @The Canyons. We found this place on VRBO and rented the unit from the owner, Rom Hendler, who was SO great to work with all the way around... so quick to respond to any needs/concerns... SUCH a pleasure :) When we get back to Park City, we will DEFINITELY stay here again! Thank you for everything... we miss it already! :)

Room Tip: The penthouse we rented for our 2 families was PERFECTLY situated for us! All 4 balconies looked out...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

I cannot say enough great things about the hotel experience and property. The hotel is located in a prime location within the Canyons resort, and boasts fantastic views, excellent rooms and suites that are huge and comfortable. The hotel staff was top notch and helped us set up the meeting without any hassle. I will be back.

Room Tip: The suites are worth it.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 15, 2013

My husband stayed at the Hyatt Escala Lodge in Park City this past weekend to celebrate our 10 year anniversary. We booked a room and I called the next day to ensure we would have a king size bed. Upon telling the staff about our anniversary, we were upgraded to a suite at no additional charge. The room was amazing! The bedroom had very nice bedding, fireplace and a television. A bathroom with a separate shower and a jetted tub was adjoined.

Outside the bedroom as you walked into our room, was a huge closet with bathrobes and another closet with a washer and dryer. A second bathroom had a toilet, sink and shower. In the center of the room was a big living space with nice leather couch, fireplace and a flat screen TV. Two sliding doors onto a large deck was a nice touch. The deck had a table and 6 chairs to overlook the pool area. Next to the living area was a large dining table with seating for 6. The full kitchen was stocked with cookware, flatware and silverware. Huge fridge, microwave, stove/oven, dishwasher.

The only complaint I have is that the counter had sticky stuff on it and the microwave had food in the heating plate. No hard for me to wipe down but shouldn't have been left that way.

Upon check in we noticed a small area where you could buy snacks and coffee. I believe a cup of coffee was about 3.75 US. A dining area was open at 5:30pm for dinner but we never did eat there. Valet parking is part of the hotel fees but self park was just as convenient as it was under each building with an elevator that went directly into each building. So easy!!! THe building didn't have an ice machine but the kitchen immediately brought ice to our room.

The pool area was lovely with a very large circular hot tub, a large heated pool and kiddy pool for the little ones and another hot tub that was closed but I hear has a heated fire behind it in the winter. The exercise room had plenty of exercise machines and televisions.

Shopping is an easy 10 min drive either to the Historic Main Street to the southeast or to the outlet shops to the northwest. There is plenty of places to eat while in Park City so no worries on getting some good food! We had drinks on Historic Main Street at the No Name Saloon and they were good. Not great, but we liked the atmosphere.

Room Tip: The pool area was pretty to look at but it was a little loud until 11pm when it closed. I might choo...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Escala Lodge at Park City

Address: 3551 North Escala Court, Park City, UT 84098
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Ski-In / Ski-Out Hotel in Park City
#8 Luxury Hotel in Park City
#11 Business Hotel in Park City
#15 Family Hotel in Park City
#18 Romantic Hotel in Park City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Escala Lodge at Park City 4*
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Also Known As:
Hyatt Escala Lodge At Park City Hotel Park City
Hyatt Escala Lodge At Park City Utah

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