I shopped for months for a place to stay in Park City that was comfortable, upscale, but also affordable. It seemed like Park City had two types of hotels: extremely expensive resorts (700-1000/night) and no-frills hotels (100-300/night). I was hoping for something in the middle - a resort with amenities, but which had a good value for the price. I found this with Hyatt Escala.
We reserved the "Deluxe King" room. The photos on their reservation website leave a lot to be desired - it's very difficult to judge the size/layout of the rooms from these photos - but we took the plunge. The room did not include robes (as it said on the amenities), but it did include a private balcony (which would be an excellent amenity in the warmer months, but we did not use it). Overall, the room was not quite as large as I would have hoped or imagined (based on the photos), but it was sufficient.
The bathroom was very clean and well-appointed. Was very pleased with this. The only thing that could have been improved was (again) photos and more specifics on each room type with whether it was an oversized or jetted tub. Ours ended up being oversized, but not jetted, which was a bit of a disappointment, but not a problem. Just need better communication on this.
The staff was great. The valet welcomed us as we pulled in and informed us that valet was free with our stay. We didn't have cash to tip for the first day, but they didn't seem to mind (we took care of them the second day). They took care of us anyway. The check-in staff and restaurant staff was efficient and friendly. No problems on checkin or checkout. I also appreciated they could email me my receipt - very green!
We did not ski, so we can't comment on those amenities. The hotel was close enough to park city that we could do everything we wanted to via our rental car. It would have been harder had we needed to rely on shuttles or not had a car.
My only complaint was on the room service. We ordered breakfast (part of our room package) and it took 45 minutes and was cold when it got there. The next day we decided to just go down to the restaurant, and it turns out they had everything we ordered in their all-morning breakfast buffet. I don't understand why they couldn't just take it hot off of the buffet and run it directly up to the room.
- Also Known As:
- Hyatt Escala Lodge At Park City Hotel
- Hyatt Escala Lodge At Park City Hotel Park City
- Hyatt Escala Lodge At Park City Utah
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